> Solving Problems > Cannot Print > The Application or Printer Driver do not Work Properly > Cannot Print Even Though a Connection has been Established (Mac OS)

Cannot Print Even Though a Connection has been Established (Mac OS)

The following causes can be considered.

There is a problem with the software or data.

Solutions

  • Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.

  • If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size.

  • If you are printing a large data size image, the data may not be processed depending on the CPU or memory of the computer. Try the following solutions.

    • Install more memory in your computer if you can.

    • Set the printer driver's Quality setting to Fast (300dpi).

    • Set interfaces that you are not using to disabled.

  • If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver

There is a problem with the status of the printer.

Solutions

Make sure the printer status is not Pause.

Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then double-click the printer. If the printer is paused, click Resume.

User feature restrictions are enabled for the printer.

Solutions

The printer may not print when the user feature restriction is enabled. Contact your printer administrator.

The selected printer is wrong.

Solutions

The printer name may have been changed. Contact the system administrator for the correct printer name, and then select the printer with that name.