A Message is Displayed on the LCD Screen

The combination of the IP address and the subnet mask is invalid. See your documentation for more details.

Enter the correct IP address or default gateway. Contact your network administrator for assistance.

To use cloud services, update the root certificate from the Epson Web Config utility.

Run Web Config, and then update the root certificate.

Check that the printer driver is installed on the computer and that the port settings for the printer are correct.

Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.

Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.

Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct.

Paper Setup Auto Display is set to Off. Some features may not be available. For details, see your documentation.

If Paper Setup Auto Display is disabled, you cannot use AirPrint.

Printer Error

Turn on the printer again. See your documentation for more details.

Turn off the power, wait for a few minutes, and then turn it on again. If the error message is still displayed, contact Epson support.

Printer error. Contact Epson Support. Non-printing features are available.

The printer may be damaged. Contact Epson support or an authorised Epson service provider to request repairs. However, non-printing features are available.

Paper out in XX.

Load paper, and then insert the paper cassette all the way.

Cannot print because XX is out of order. You can print from another cassette.

Turn the power off and on again, and then reinsert the paper cassette. If the error message is still displayed, contact Epson support or an authorised Epson service provider to request repairs.

Maintenance Roller in XX is nearing the end of its service life.

The maintenance rollers need to be replaced periodically. Paper is not fed correctly from the paper cassette when it is time for replacement. Contact Epson support or an authorized Epson service provider to request replacement of the maintenance rollers.

Maintenance roller in the XX is at the end of its service life. For details, see your documentation.

Contact Epson support or an authorized Epson service provider to request replacement of the maintenance rollers for the paper cassette.

Toner Cartridge is at the end of its service life.

Replace Waste Toner Collector first, then Toner Cartridge.

Replace with a new toner cartridge and waste toner collector. If the error message is still displayed, make sure that the waste toner collector is inserted until it locks into place.

Recovery Mode

Update Firmware

The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again.

1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.)

2. Visit your local Epson website for further instructions.