Printouts are Light, Dark, Faint, or Dirty

Use paper supported by this printer.

Replace the paper.

Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.

The toner save feature saves toner while printing, so the print quality is lower than for normal printing. This is useful for printing when you are not concerned about the print quality, such as a test print. Turn off the toner save mode using the printer driver or the printer's control panel menus.

• Control panel

  Select Settings > General Settings > Printer Settings > PDL Print Configuration > Common Settings, and then set Toner Save Mode to Off.

• Windows

  Select the printer driver's More Options tab, Image Options, and then clear Toner Save.

• Mac OS

  Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Toner Save setting.

If you want to print using good quality, set Quality to Fine (600 dpi). If you want to make line drawings more precise, set Quality to More Settings, and then move the slider to the Quality side. Note that you may not be able to print complicated data if there is insufficient memory. In this case, return Quality to Fast (300 dpi).

If you want to make line drawings more precise, select the More Options tab > Image Options, and then disable Emphasize Thin Lines.

See the animations displayed on the printer's LCD screen to clean the paper path. Select , and then select Troubleshooting > Poor Print Quality > Toner smudges on paper .

If you are using the printer at a high altitude, select Settings > General Settings > System Administration > Printer Adjust Menu, and then change the Highland setting.

The printer provides other adjustment features in the Printer Adjust Menu. See the related information below for details.

This product is designed to provide the best print quality when using genuine toner. Other products not manufactured by Epson may cause damage or reduce print quality that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Epson recommends the use of genuine Epson toner cartridges. Make sure that the cartridge code matches the product.

Condensation occurs due to temperature differences in the printer and the surrounding air. If you use a heater in low temperature conditions in winter, the warmed air touches the printer and the water vapor causes condensation. Select Settings >General Settings > System Administration > Printer Adjust Menu, and then set Drum Heater to On, leave the printer turned on, and then if the printer is warm enough, try printing.

If you cannot improve the problem after printing several pages, replace the toner cartridge with a new one.

Select the Maintenance tab > Extended Settings, and then set Printer Control Language to ESC/Page (-Color).

Select the More Options tab, select Custom from the Tone Correction, and then select Advanced. Select Enh.MG, and then move the slider to the Light side.

Select the More Options tab > Extended Settings, and then adjust the Density setting.

Select Settings > General Settings > System Administration > Printer Adjust Menu, and then change the Charging Roller Voltage setting.

Select Settings > General Settings > System Administration > Printer Adjust Menu, and then select Drum Refresh with paper.