> Solving Problems > Print Quality is Poor > Printed Characters Are Incorrect or Garbled

Printed Characters Are Incorrect or Garbled

One of the following situations may be the cause.

There is a problem with the usage environment.

Solutions

If you can perform test printing or status printing correctly, there may be a problem in the usage environment. Check the following points.

  • The printer is connected correctly with the correct cable.

  • The computers specifications support the printer's system requirements.

You are using the wrong printer driver.

Solutions

Make sure the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.