> Solving Problems > Paper Gets Jammed > Preventing Paper Jams

Preventing Paper Jams

Check the following if paper jams occur frequently.

  • Place the printer on a flat surface and use it in the recommended environment.

    Environmental Specifications

  • Use paper supported by this printer.

    Available Paper and Capacities

  • Follow paper handling precautions.

    Paper Handling Precautions

  • Load paper in the correct direction, and slide the edge guides against the edges of the paper.

    Loading Paper Using Instructions on the LCD Screen

  • Do not load more than the maximum number of sheets specified for the paper.

    Available Paper and Capacities

  • Load one sheet of paper at a time if you have loaded several sheets of paper.

  • Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.

    List of Paper Types

  • Check the paper condition. If paper absorbs moisture, it may become wavy or curled, which can cause this problem.

  • If paper jams occur frequently, try using newly opened papers.

  • When you punch holes using the hole punch unit installed in the finisher, adjust the data so that it is not printed at the punch position, or set the binding margin so that the data is not printed at the punch position. If you punch on the printed area, it may cause a punch failure or paper jam.

    Printing and then Punching Holes

    Copying and Punching Holes