> Solving Problems > Cannot Print, Copy, Scan, or Fax > The Application or Printer Driver do not Work Properly > Cannot Print Even Though a Connection has been Established (Mac OS)

Cannot Print Even Though a Connection has been Established (Mac OS)

One of the following situations may be the cause.

There is a problem with the printer's status.: Solutions

Make sure the printer status is not set to Pause.

Select System Preferences (or System Settings) from the Apple menu > Printers & Scanners (or Print & Scan or Print & Fax), and then double-click the printer. If the printer is paused, click Resume.

User feature restrictions are enabled for the printer.: Solutions

The printer may not print when the user feature restriction is enabled. Contact your printer administrator.

Using a product intended for Europe, the Middle East, and Africa, but unable to print using IPPS.: Solutions

Products for Europe, the Middle East, and Africa may not be able to perform IPPS printing from an old operating system with the default settings.

Enable TLS1.0/TLS1.1

See the following for details.

https://support.epson.net/manu/red/

There is a problem with the software or data.

Solutions

Make sure a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
If you are printing a large image, the computer may run out of memory. Print the image at a lower resolution or a smaller size.
You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool.
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.

AM-C10000 Series