AM-C10000 Series

User's Guide

> Preparing the Printer and Making Initial Settings > Creating and Configuring a Network Connection > Troubleshooting the Additional Network Connections

Troubleshooting the Additional Network Connections

Network Transmission Route is different

Solutions

If you have setup an email server or an LDAP server, check if it belongs to the standard or additional network, and set the network route correctly.

Cannot Print or Scan from a Computer: Solutions

The standard or additional network settings are incorrect.

You need to set up the standard network and the additional network. Check the settings for both networks.

Scan or Fax Functions from the Control Panel Do Not Work Correctly (Except for Scan to Cloud): Solutions

The network is not selected correctly.

The scan or fax functions from the control panel are available on either the standard or additional network. Make sure the network is selected correctly.