Message on the Network Environment

Message

Solution

The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.

After moving the printer closer to the wireless router and removing any obstacles between them, turn off the wireless router. Wait for about 10 seconds, and then turn it on. If it still does not connect, see the documentation supplied with the wireless router.

*No more devices can be connected. Disconnect one of the connected devices if you want to add another one.

You have connected the maximum number of devices allowed via the printer's Wi-Fi Direct (Simple AP) connection. To add another computer or smart device, disconnect one of the connected devices or connect it to the another network first.

You can confirm the number of wireless devices which can be connected simultaneously and the number of connected devices by checking the network status sheet or the printer’s control panel.

The same SSID as Wi-Fi Direct exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer.

On the printer’s control panel, go to Wi-Fi Direct Setup screen and select the menu to change the setting. You can change the network name following after DIRECT-XX-. Enter 22 characters or less.