AM-M5500 Series

User's Guide

> Solving Problems > Cannot Operate the Printer as Expected > "x" is Displayed on the Screen and you Cannot Select Photos

"x" is Displayed on the Screen and you Cannot Select Photos

The image file is not supported.

Solutions

"x" is displayed on the LCD screen when the image file is not supported by the product. Use files supported by the product.

The file name is too long to be recognized by the printer.

Solutions

You can print the photo by saving it to your computer or mobile device instead. With a mobile device, you can print using Epson Smart Panel.