EPSON

Checking the Print Head Nozzles

If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles.
You can check the print head nozzles from your computer using the Nozzle Check utility in the printer driver or from the printer using the control panel buttons.
Note:
When you print a nozzle check pattern, use paper with a width of 116.8 mm (4.6 inches) or more.

Using the Nozzle Check utility for Windows

Follow these steps to use the Nozzle Check utility.
Make sure that no lights are indicating errors.
Make sure that paper is attached to the tractor unit.
Access the printer driver. See Using the Printer Driver.
Click the Utility tab, and then click the Nozzle Check button.
Follow the on-screen instructions.

Using the control panel

Follow these steps to check the print head nozzles using the control panel.
Make sure that paper is attached to the tractor unit.
While pressing the Load/Eject button, press the On button until the On light flashes.
Below are two sample nozzle check patterns.
Compare the quality of the printed check page with the sample shown below. If there are no print quality problems, such as gaps or missing segments in the test lines, the print head is fine.
GP-C800
GP-M800
If any segment of the printed lines is missing, as shown below, this could mean that an ink nozzle is clogged. See Cleaning the Print Head.
GP-C800
GP-M800