Use the Epson Scan 2 Utility to check the connection status.
Epson Scan 2 Utility is an application supplied with the scanner software.
Start the Epson Scan 2 Utility.
On the Epson Scan 2 Utility screen, open the Scanner list, and then click Settings to open the Scanner Settings screen.
If the Scanner Settings screen is already displayed, go to the next step.
If the scanner is not displayed on the Scanner Settings screen, your scanner is not detected.
Make sure the scanner is connected to the computer with a USB cable.
Check the related information if you cannot scan even after connecting a USB cable.