Contacts data may be lost due to a scanner malfunction. We recommend that you make a backup of the data whenever you update it. Epson is not responsible for the loss or damage of any data, or for backing up or recovering data and/or settings, even during the warranty period.
You can back up your contacts stored in the scanner by exporting them to a computer using Web Config.
Access Web Config, and then select the Device Management tab > Export and Import Setting Value > Export.
Select the Contacts checkbox under the Scan category.
Enter a password to encrypt the exported file.
If you enter a password, you will need it to import the file. Leave this blank if you do not want to encrypt the file.
Click Export.