Error Indicators

Scanner errors

Indicators

Situation

Solutions

Flashing slowly

A paper jam or double feed occurred.

Open the scanner cover, and then remove jammed originals. Close the cover to release the error. Load the originals again.

On

The scanner cover is opened.

Close the scanner cover.

Flashing fast

Flashing fast

A fatal error has occurred.

Turn the power off and on again. If the error continues to occur, in the U.S., Canada, and Latin America, contact Epson support, in other regions, contact your dealer.

On

On

Off

On

On

The scanner has started in recovery mode because the firmware update failed.

Follow the steps below to try to update the firmware again.

1. Connect the computer and the scanner with a USB.

2. Download the latest firmware from the Epson home page, and then start the update.