|
Indicators |
Situation |
Solutions |
|---|---|---|
|
|
A paper jam or double feed occurred. |
Open the scanner cover, and then remove jammed originals. Close the cover to release the error. Load the originals again. |
|
|
The scanner cover is opened. |
Close the scanner cover. |
|
|
A fatal error has occurred. |
Turn the power off and on again. If the error continues to occur, in the U.S., Canada, and Latin America, contact Epson support, in other regions, contact your dealer. |
|
|
The scanner has started in recovery mode because the firmware update failed. |
Follow the steps below to try to update the firmware again. 1. Connect the computer and the scanner with a USB. 2. Download the latest firmware from the Epson home page, and then start the update. |