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Indicator |
Status |
Solutions |
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A paper jam or double feed has occurred. |
Open the scanner cover, and then remove jammed originals. Close the scanner cover to clear the error. Load the originals again. This product uses two different positions for scanning, depending on the original being scanned. Check the link to see which position is appropriate for your original. |
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The scanner cover is opened. |
Close the scanner cover. |
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The scanner position was changed during scanning. |
Open the scanner cover, remove the original, and return the scanner to its original position. |
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The scanner position has not been set. |
Set the scanner in the vertical path position or straight path position. |
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A fatal error has occurred. |
Turn the power off and on again. If the error continues to occur, contact your dealer. |
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The scanner has started in recovery mode because the firmware update failed. |
The scanner has started in recovery mode because the firmware update failed. 1. Connect the computer and the scanner by USB. 2. Download the latest firmware from the Epson home page, and then start the update. |
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