E-12

Solutions:

Check the following.

  • Other devices on the network are turned on.

  • The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them manually.

  • The network addresses for other devices (subnet mask and default gateway) are the same.

  • The IP address does not conflict with other devices.

If your printer and network devices still do not connect after confirming the above, try the following.

  • Turn off the wireless router. Wait for about 10 seconds, and then turn it on.

  • Configure network settings again using the installer. You can run it from the following website.

    https://epson.com/support (U.S.)

    https://epson.ca/support (Canada)

    https://latin.epson.com/support (Latin America)

    https://epson.sn > Setup (Other regions)

  • You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.