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Printed Characters Are Incorrect or Garbled

One of the following situations may be the cause.

The USB cable is not connected correctly.: Solutions

Connect the USB cable securely to the printer and the computer.

There is a job waiting to be printed.

Solutions

If there are any paused print jobs, printed characters may be corrupted.

The computer has been manually put into Hibernate or Sleep mode while printing.: Solutions

Do not put the computer manually into Hibernate or Sleep mode while printing. Pages of garbled text may be printed the next time you start the computer.

You are using the wrong printer driver.: Solutions

Make sure the printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.

EM-C8100 Series