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Help for Users in Latin America

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit https://latin.epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

  • Product name

  • Product serial number (located on a label on the product)

  • Proof of purchase (such as a store receipt) and date of purchase

  • Computer configuration

  • Description of the problem

Then call:

Country

Telephone

Argentina

0800-288-37766

Bolivia*

800-100-116

Brazil

0800-007-5000

Chile

(56 2) 2484-3400

Colombia

Bogota: 601 602 4751

Other cities: 01-8000-915235

Costa Rica

800-377-6627

Dominican Republic*

1-888-760-0068

Ecuador*

1-800-000-044

El Salvador*

800-6570

Guatemala*

1-800-835-0358

Mexico

Mexico City: (52 55) 1323-2052

Other cities: 800-087-1080

Nicaragua*

00-1-800-226-0368

Panama*

00-800-052-1376

Paraguay

009-800-521-0019

Peru

Lima: (51 1) 418-0210

Other cities: 0800-10126

Uruguay

00040-5210067

* Contact your local phone company to call this toll-free number from a mobile phone.

If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink, paper, and accessories form an Epson authorized reseller. To find the nearest reseller, visit https://latin.epson.com or call your nearest Epson sales office.