Solutions
Tell the sender the fax number for the line port for which Transmission Setting By Line is set to Sending and Receiving or Receiving Only
To check the status of the fax settings, print a Fax Settings List. You can access the menu from the printer's control panel as described bellow.
Solutions
If you cannot solve the problem, contact your printer administrator. For printer administrators, see the following section to troubleshoot fax problems.
Cannot Receive Faxes (When Optional Fax Boards are Installed)