A Message is Displayed on the LCD Screen

Printer error. For details, see your documentation.

• Remove any paper or protective material in the printer and the paper cassette. If the error message is still displayed after turning the power off and on again, contact Epson support.

• When the following error codes are displayed, check the paper for the maximum number of sheets that can be loaded in each paper source.

  000181, 000184, 000201, 000204, 000221, 000224

Printer error. Contact Epson Support. Non-printing features are available.

The printer may be damaged. Contact Epson support or an authorised Epson service provider to request repairs.

However, non-printing features are available.

Paper out in XX.Load paper. Paper Size: XX/Paper Type: XX

Load paper, and then insert the paper cassette all the way.

Too many paper cassette units are installed. Turn the power off and uninstall the extra units. See your documentation for details.

You can install up to three optional paper cassette units. For other optional paper cassette units, uninstall them by following the reverse steps to installation.

Unsupported Paper Cassette Units have been installed. Turn the power off and uninstall. For details, see your documentation.

Unsupported optional paper cassette units have been installed. Uninstall them by following the reverse steps to installation.

Cannot print because XX is out of order. You can print from another cassette.

Turn the power off and on again, and then reinsert the paper cassette. If the error message is still displayed, contact Epson support or an authorized Epson service provider to request repairs.

The pickup roller in XX is nearing the end of its service life.

• Paper cassette

  The pickup rollers need to be replaced periodically. Paper is not fed correctly from the paper cassette when it is time for replacement. Prepare new pickup rollers.

• Paper tray

  Paper is not fed correctly from the paper tray when it is time for replacement. Contact Epson support or an authorized Epson service provider to request replacement of the pickup rollers.

The pickup roller in XX has reached the end of its service life. Replace the pickup roller, and then perform a counter reset.

Replace the pickup rollers. After replacing the rollers, select Settings > Maintenance > Pickup roller information > Reset Counter, and then select the paper cassette for which you replaced the pickup rollers.

The pickup roller in XXhas reached the end of its service life.

Contact Epson support or an authorized Epson service provider to request replacement of the pickup rollers for the paper tray.

You need to replace Ink Cartridge(s).

To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates it is time to replace the cartridge. Replace the cartridge when you are prompted to do so.

The time for maintenance is approaching. Contact Epson Support.

Customers must not perform maintenance. Contact Epson or an authorised Epson service provider for maintenance.

This printer may need a service to maintain good print quality. Contact Epson Support.

Customers must not perform maintenance. Contact Epson or an authorised Epson service provider for maintenance.

Paper Setup Auto Display is set to Off. Some features may not be available. For details, see your documentation.

If Paper Setup Auto Display is disabled, you cannot use AirPrint.

The combination of the IP address and the subnet mask is invalid. See your documentation for more details.

Enter the correct IP address or default gateway. Contact your network administrator for assistance.

To use cloud services, update the root certificate from the Epson Web Config utility.

Run Web Config, and then update the root certificate.

Check that the printer driver is installed on the computer and that the port settings for the printer are correct.

Click Print Queue on the printer driver's Maintenance tab. Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.

USB connection: USBXXX

Network connection: EpsonNet Print Port

Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct.

Recovery Mode

Update Firmware

The printer has started in recovery mode because the firmware update failed. Follow the steps below to try to update the firmware again.

1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.)

2. Visit your local Epson website for further instructions.