Troubleshooting Network Connections

Printing a Network Connection Report

Cannot Connect to the Network

• The IP address is incorrectly assigned.

• The printer has been connected by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet).

• Something is wrong with the network devices for Wi-Fi connection.

• Devices cannot receive signals from the wireless router because they are too far apart.

• When changing the wireless router, the settings do not match the new router.

• The SSIDs connected from the computer or smart device and computer are different.

• A privacy separator on the wireless router is available.

Messages and Solutions on the Network Connection Report

• E-1

• E-2, E-3, E-7

• E-5

• E-6

• E-8

• E-9

• E-10

• E-11

• E-12

• E-13

• Message on the Network Environment