You need help from service personnel. In the U.S., Canada, and Latin America, contact Epson support, in other regions, contact your dealer.
The following provides the initial values for the Web Config administrator.
User name: none (blank)
Password: Depends on the label attached to product.
Check the position of the QR code on the label attached to the back of the product.
If the QR Code is on the left, the 8-digit number on the label is the initial administrator password.
If the QR Code is on the right, the serial number on the label attached to the back of the product is the initial administrator password.
If you restore the administrator password, it is reset to the initial value at the time of purchase.