ES-550W

User's Guide

> Scanner Basics > Buttons and Lights on the Control Panel > Error Indicators

Error Indicators

Scanner Errors

Indicator	Status	Solutions
Flashing	A paper jam or double feed has occurred.	Open the scanner cover, and then remove jammed originals. Close the cover to clear the error. Load the originals again.
On	The scanner cover is opened.	Close the scanner cover.
Flashing quickly Flashing quickly Flashing quickly Flashing quickly	A fatal error has occurred.	Turn the power off and on again. If the error continues to occur, in the U.S., Canada, and Latin America, contact Epson support, in other regions, contact your dealer.
On On On On Off On On	The scanner has started in recovery mode because the firmware update failed.	Follow the steps below to try to update the firmware again. 1. Connect the computer and the scanner with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Download the latest firmware from the Epson home page, and then start the update.

Network Connection Errors

Indicator	Status	Solutions
Flashing On	An access point setting error has occurred.	Press the button to clear the error. Restart the device you want to connect to, and then setup the network connection again.
Flashing Flashing	An access point settings error has occurred (a security error).
Flashing (white) Flashing	A network connection error has occurred (the Date and Time has not been set correctly).	Re-set the Date and Time in Web Config.
Flashing quickly Flashing quickly	The Wi-Fi connect button and the Wi-Fi on/off button are locked (Panel Lock) and network settings cannot be configured.	Release Panel Lock. See Related Information below for more details.