Error Indicators

Flashing

A paper jam or double feed has occurred.

Open the scanner cover, and then remove jammed originals. Close the scanner cover to clear the error. Load the originals again.

This product uses two different positions for scanning, depending on the original being scanned. Check the link to see which position is appropriate for your original.

Combinations of Originals and Scanner Position

On

The scanner cover is opened.

Close the scanner cover.

Flashing

On

The scanner position was changed during scanning.

Open the scanner cover, remove the original, and return the scanner to its original position.

Flashing fast

The scanner position has not been set.

Set the scanner in the vertical path position or straight path position.

Flashing fast

Flashing fast

Flashing fast

Flashing fast

Flashing fast

A fatal error has occurred.

Turn the power off and on again. If the error continues to occur, contact your dealer.

Off

On

On

On

On

The scanner has started in recovery mode because the firmware update failed.

The scanner has started in recovery mode because the firmware update failed.

1. Connect the computer and the scanner by USB.

(During recovery mode, you cannot update the firmware over a network connection.)

2. Download the latest firmware from the Epson home page, and then start the update.

Flashing

On

An access point setting error has occurred.

Press the button to clear the error.

Flashing

Flashing

An access point settings error has occurred (a security error).

Flashing (blue)

Flashing

A network connection error has occurred (the Date and Time has not been set correctly).

Set the correct Date and Time in Web Config.

Flashing slowly (white)

Flashing

The Wi-Fi connect button and the Wi-Fi on/off button are locked (Panel Lock) and network settings cannot be configured.

Release Panel Lock. See Related Information below for more details.