ES-C380W

User's Guide

> Useful Features > Setting the Glass Surface Stain Detection Feature

Setting the Glass Surface Stain Detection Feature

Vertical lines (streaks) may appear in the image due to dust or dirt on the glass surface inside the scanner.

When Detect Glass Dirt is set to On, the scanner detects any stains on the glass surface inside the scanner and displays a notification on your computer screen.

When this notification is displayed, clean the glass surface inside the scanner with the dedicated cleaning kit or a soft cloth.

The default setting is Off.

  1. Start Epson Scan 2 Utility.

    • Windows 11
      Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility.
    • Windows 10
      Click the start button, and then select EPSON > Epson Scan 2 Utility.
    • Windows 8.1/Windows 8
      Enter the application name in the search charm, and then select the displayed icon.
    • Windows 7
      Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
    • Mac OS
      Select Go > Applications > Epson Software > Epson Scan 2 Utility.

  2. Make the following settings on the Scanner Setting tab.

    Set Detect Glass Dirt to On-Low or On-High.

    Note:

    • Some stains may not be detected correctly.

    • If detection does not work correctly, try changing the settings.

      If no stains are detected, select On-High. If stains are detected incorrectly, select On-Low or Off.

  3. Click Set to apply the settings to the scanner.

Note:

When using the control panel, tap Settings > Scanner Settings > Glass Dirt Detection, and then select the detection level.

Related Information