By using the command prompt, check the connection status of the computer and the connection path to the scanner. This will lead you to solve the problems.
ipconfig command
Display the connection status of the network interface that is currently used by the computer.
By comparing the setting information with actual communication, you can check whether the connection is correct. In case there are multiple DHCP servers on the same network, you can find out the actual address assigned to the computer, the referred DNS server, etc.
Format : ipconfig /all
Examples :
pathping command
You can confirm the list of routers passing through the destination host and the routing of communication.
Format : pathping xxx.xxx.xxx.xxx
Examples : pathping 192.0.2.222
