You may be able to clear certain problems and improve or add functions by updating the applications and the firmware. Make sure you use the latest version of the applications and firmware.
Do not turn off the computer or the scanner while updating.
When the scanner can connect to the Internet, you can update the firmware from Web Config. Select the Device Management tab > Firmware Update, check the displayed message, and then click Start.
Make sure that the scanner and the computer are connected, and the computer is connected to the internet.
Start EPSON Software Updater, and update the applications or the firmware.
If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications on your local Epson website.