Contacts data may be lost due to a scanner malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Using Web Config, you can back up the contact data stored in the scanner to the computer.
Access Web Config, and then select the Device Management tab > Export and Import Setting Value > Export.
Select the Contacts checkbox under the Scan category.
Enter a password to encrypt the exported file.
You need the password to import the file. Leave this blank if you do not want to encrypt the file.
Click Export.