> Maintaining the Printer > Improving Print, Copy, and Scan Quality > Cleaning the Paper Path for Ink Smears

Cleaning the Paper Path for Ink Smears

When the printouts are smeared or scuffed, clean the roller inside.

  1. Select Maintenance on the printer's control panel.

    To select an item, use the buttons, and then press the OK button.

  2. Select Paper Guide Cleaning.

  3. Follow the on-screen instructions to load paper and clean the paper path.

  4. Repeat this procedure until the paper is not smeared with ink.

  5. When the problem cannot be cleared after cleaning the paper path, the part inside the printer that is shown in the illustration is smeared. Turn off the printer, and then wipe off the ink using a cotton swab.

    Important:
    • Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint.

    • Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction.