> Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor > Banding or Unexpected Colors Appear, or Colors Are Missing

Banding or Unexpected Colors Appear, or Colors Are Missing

The print head nozzles may be clogged.

Solutions

  • Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.

  • If you printed when the ink levels were too low to be seen in the ink tanks windows, refill the ink tank to the upper lines and then use the Power Ink Flushing utility to replace the ink inside the ink tubes. After you use the utility, perform a nozzle check to see if print quality has improved.