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Original Does Not Feed in the ADF

One of the following situations may be the cause.

Unsupported originals are being used.

Solutions

Use originals supported by the ADF.

The originals are loaded incorrectly.: Solutions

Load originals in the correct direction, and slide the ADF edge guide against the edge of the originals.

Too many originals are loaded in the ADF.: Solutions

Do not load originals above the line indicated by the triangle symbol on the ADF.

A paper feeding problem occurred in the ADF.: Solutions

Reduce the amount of paper being loaded.

The original slips when paper dust adheres to the roller.

Solutions

Clean the inside of the ADF.

Originals are not detected.: Solutions

On the screen for copy, scan, check that the ADF icon is on. If it is off, place the originals again.

ET-3900 Series L6360 Series ET-3950 Series L6370 Series