The following causes can be considered.
Solutions
Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.
If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size.
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.
You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool.