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Contents
Guide to This Manual
Back
Guide to This Manual
Introduction to the Manuals
About This Manual
Back
About This Manual
Marks and Symbols
Notes on Screenshots and Illustrations
Operating System References
Trademarks
Copyright
Important Instructions
Back
Important Instructions
Safety Instructions
Back
Safety Instructions
Safety Instructions for Ink
Printer Advisories and Warnings
Back
Printer Advisories and Warnings
Advisories and Warnings for Setting Up the Printer
Advisories and Warnings for Using the Printer
Advisories and Warnings for Using the Touchscreen
Advisories and Warnings for Using the Printer with a Wireless Connection
Advisories and Warnings for Transporting or Storing the Printer
Notes on the Administrator Password
Back
Notes on the Administrator Password
Default Value of the Administrator Password
Changing the Administrator Password
Operations that Require You to Enter the Administrator Password
Initializing the Administrator Password
Protecting Your Personal Information
Part Names and Functions
Back
Part Names and Functions
Part Names and Functions
Guide to the Control Panel
Back
Guide to the Control Panel
Control Panel
Touch Screen Operations
Home Screen Configuration
Back
Home Screen Configuration
Guide to the Network Icon
Menu Screen Configuration
Entering Characters
Viewing Animations
Loading Paper
Back
Loading Paper
Paper Handling Precautions
Paper Size and Type Settings
Back
Paper Size and Type Settings
List of Paper Type
Loading Paper
Back
Loading Paper
Precautions when Loading Letterhead Paper
Placing Originals
Back
Placing Originals
Placing Originals
Originals that are not Supported by the ADF
Printing
Back
Printing
Printing Documents
Back
Printing Documents
Printing from a Computer - Windows
Back
Printing from a Computer - Windows
Printing Using Easy Settings
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing a Booklet
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Back
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Making Posters Using Overlapping Alignment Marks
Printing with a Header and Footer
Printing a Watermark
Printing Multiple Files Together
Printing Using the Color Universal Print Feature
Adjusting the Print Color
Printing to Emphasize Thin Lines
Printing Clear Bar Codes
Printing from a Computer - Mac OS
Back
Printing from a Computer - Mac OS
Printing Using Easy Settings
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Adjusting the Print Color
Printing Documents from Smart Devices (iOS)
Back
Printing Documents from Smart Devices (iOS)
Printing Documents Using Epson Smart Panel
Printing Documents Using AirPrint
Printing Documents from Smart Devices (Android)
Back
Printing Documents from Smart Devices (Android)
Printing Documents Using Epson Smart Panel
Printing Documents Using Epson Print Enabler
Printing Using Mopria Print Service
Printing on Envelopes
Back
Printing on Envelopes
Printing on Envelopes from a Computer (Windows)
Printing on Envelopes from a Computer (Mac OS)
Printing Web Pages
Back
Printing Web Pages
Printing Web Pages from a Computer
Printing Web Pages from Smart Devices
Printing Using a Cloud Service
Back
Printing Using a Cloud Service
Registering to Epson Connect Service from the Control Panel
Copying
Back
Copying
Available Copying Methods
Back
Available Copying Methods
Copying Originals
Copying on 2-Sides
Copying by Enlarging or Reducing
Copying Multiple Originals onto One Sheet
Copying Originals Using Good Quality
Copying ID card
Copying Without Margins
Basic Menu Options for Copying
Advanced Menu Options for Copying
Scanning
Back
Scanning
Basic Information on Scanning
Back
Basic Information on Scanning
What is a "Scan"?
Scanning Uses
Available Scanning Methods
Back
Available Scanning Methods
Scanning to a Computer
Sending to a Cloud Service
Scanning Using WSD
Scanning Directly from Smart Devices
Recommended File Formats to Suit Your Purpose
Recommended Resolutions to Suit Your Purpose
Scanning Originals to a Computer
Back
Scanning Originals to a Computer
Scanning from the Control Panel
Scanning from a Computer
Scanning Originals to the Cloud
Back
Scanning Originals to the Cloud
Basic Menu Options for Scanning to the Cloud
Advanced Menu Options for Scanning to the Cloud
Scanning Using WSD
Back
Scanning Using WSD
Setting Up a WSD Port
Scanning Originals to a Smart Device
Advanced Scanning
Back
Advanced Scanning
Scanning Multiple Photos at the Same Time
Faxing
Back
Faxing
Before Using Fax Features
Overview of this Printer's Fax Features
Back
Overview of this Printer's Fax Features
Feature: Sending Faxes
Feature: Receiving Faxes
Feature: PC-FAX Send/Receive (Windows/Mac OS)
Features: Various Fax Reports
Feature: Security when Sending and Receiving Faxes
Features: Other Useful Features
Sending Faxes Using the Printer
Back
Sending Faxes Using the Printer
Selecting Recipients
Various Ways of Sending Faxes
Back
Various Ways of Sending Faxes
Sending a Fax after Checking the Scanned Image
Sending Faxes Dialing from the External Phone Device
Sending Many Pages of a Monochrome Document (Direct Send)
Sending Faxes in Monochrome at Specified Time of the Day (Send Fax Later)
Sending Different Size Documents Using ADF (ADF Continuous Scan)
Receiving Faxes on the Printer
Back
Receiving Faxes on the Printer
Receiving Incoming Faxes
Back
Receiving Incoming Faxes
Usage of Manual Mode
Usage of Auto Mode
Receiving Faxes by Making a Phone Call
Back
Receiving Faxes by Making a Phone Call
Receiving Faxes by Polling (Polling Receive)
Viewing Received Faxes Saved in the Printer on the LCD Screen
Menu Options for Faxing
Back
Menu Options for Faxing
Recipient
Fax Settings
More
Menu Options for Inbox
Back
Menu Options for Inbox
Open Inbox (XX Unread)
Using Other Faxing Features
Back
Using Other Faxing Features
Printing Fax Report Manually
Sending a Fax from a Computer
Back
Sending a Fax from a Computer
Sending Documents Created Using an Application (Windows)
Sending Documents Created Using an Application (Mac OS)
Receiving Faxes on a Computer
Back
Receiving Faxes on a Computer
Checking for New Faxes (Windows)
Back
Checking for New Faxes (Windows)
Using the Fax Icon on the Task Bar (Windows)
Using the Notification Window (Windows)
Checking for New Faxes (Mac OS)
Back
Checking for New Faxes (Mac OS)
Open the Received Fax Folder from Received Fax Monitor (Mac OS)
Canceling the Feature that Saves Incoming Faxes to the Computer
Maintaining the Printer
Back
Maintaining the Printer
Checking the Status of Consumable
Cleaning the Paper Path for Paper Feeding Problems
Improving Print, Copy, Scan, and Fax Quality
Back
Improving Print, Copy, Scan, and Fax Quality
Checking and Cleaning the Print Head
Running Power Cleaning
Preventing nozzle clogging
Aligning the Print Head
Cleaning the Paper Path for Ink Smears
Cleaning the Scanner Glass
Cleaning the ADF
Cleaning the Translucent Film
Cleaning the Printer
Cleaning Spilled ink
Checking the Total Number of Pages Fed Through the Printer
Saving Power
Back
Saving Power
Saving Power (Control Panel)
Installing or Uninstalling Applications Separately
Back
Installing or Uninstalling Applications Separately
Installing the Applications Separately
Back
Installing the Applications Separately
Checking if a genuine Epson printer driver is installed - Windows
Checking if a genuine Epson printer driver is installed - Mac OS
Adding the Printer (for Mac OS Only)
Uninstalling Applications
Back
Uninstalling Applications
Uninstalling Applications - Windows
Uninstalling Applications - Mac OS
Updating Applications and Firmware
Back
Updating Applications and Firmware
Updating the Printer's Firmware Using the Control Panel
Transporting and Storing the Printer
Solving Problems
Back
Solving Problems
The Printer Does Not Work as Expected
Back
The Printer Does Not Work as Expected
The Printer Does Not Turn On or Off
Back
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Paper Does Not Feed Properly
Back
Paper Does Not Feed Properly
No Paper Feeds
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper is Ejected During Printing
Original Does Not Feed in the ADF
Cannot Print
Back
Cannot Print
Cannot Print from Windows
Back
Cannot Print from Windows
Checking the Connection Status
Back
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Print Even Though a Connection has been Established (Windows)
Suddenly the Printer Cannot Print over a Network Connection
Cannot Print from Mac OS
Back
Cannot Print from Mac OS
Checking the Connection Status
Back
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Print Even Though a Connection has been Established (Mac OS)
Suddenly the Printer Cannot Print over a Network Connection
The Print Settings Menu is Not Displayed.
Cannot Print from Smart Device
Back
Cannot Print from Smart Device
Check the connection with the smart device
Back
Check the connection with the smart device
Cannot connect to a Network
Cannot Print Even Though a Connection has been Established (iOS)
Suddenly the Printer Cannot Print over a Network Connection
Printing received faxes is disabled under the current settings.
Cannot Start Scanning
Back
Cannot Start Scanning
Cannot Start Scanning from Windows
Back
Cannot Start Scanning from Windows
Checking the Connection Status
Back
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Scan Even Though a Connection has been Correctly Established (Windows)
Cannot Start Scanning from Mac OS
Back
Cannot Start Scanning from Mac OS
Checking the Connection Status
Back
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Scan Even Though a Connection has been Correctly Established (Mac OS)
Cannot Start Scanning from Smart Device
Back
Cannot Start Scanning from Smart Device
Check the connection with the smart device
Back
Check the connection with the smart device
Cannot connect to a Network
Cannot Send or Receive Faxes
Back
Cannot Send or Receive Faxes
Cannot Send or Receive Faxes
Cannot Send Faxes
Cannot Receive Faxes
Cannot Send Faxes to a Specific Recipient
Cannot Send Faxes at a Specified Time
Faxes Are Sent at the Wrong Size
Received Faxes Are Not Printed
Cannot Send and Receive Faxes (Windows)
Back
Cannot Send and Receive Faxes (Windows)
Checking the Connection Status
Back
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Send or Receive Faxes Even Though a Connection has been Correctly Established (Windows)
Cannot Send and Receive Faxes (Mac OS)
Back
Cannot Send and Receive Faxes (Mac OS)
Checking the Connection Status
Back
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Send or Receive Even Though a Connection has been Correctly Established (Mac OS)
Cannot Operate the Printer as Expected
Back
Cannot Operate the Printer as Expected
Operations are Slow
Back
Operations are Slow
Printing Is Too Slow
Printing Slows Down Dramatically During Continuous Printing
Scanning Speed Is Slow
LCD Screen Gets Dark
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
A Message Prompting You to Reset the Ink Level is Displayed Even After Refilling the Ink
The Ink Level Display does not Change Even After Refilling the Ink
Sender's Fax Number Not Displayed
Sender's Fax Number Displayed on Received Faxes is Wrong
Cannot Make Calls on the Connected Telephone
Answering Machine Cannot Answer Voice Calls
A Lot of Junk Faxes Have Been Received
A Message is Displayed on the LCD Screen
Paper Gets Jammed
Back
Paper Gets Jammed
Removing Jammed Paper
Removing Jammed Paper from the ADF
Preventing Paper Jams
It is Time to Refill the Ink
Back
It is Time to Refill the Ink
Ink Bottle Handling Precautions
Refilling the Ink Tanks
Back
Refilling the Ink Tanks
Notes on Resetting the Ink Level
It is Time to Replace the Maintenance Box
Back
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Printing, Copying, Scanning, and Faxing Quality is Poor
Back
Printing, Copying, Scanning, and Faxing Quality is Poor
Print Quality is Poor
Back
Print Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Printout
Print Quality is Poor with Black Ink
Colored Banding Appears at Intervals of Approximately 3.3 cm
Blurry Prints, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Printed Photos are Sticky
Images or Photos are Printed in Unexpected Colors
Cannot Print Without Margins
Edges of the Image are Cropped During Borderless Printing
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
The Printed Image Is Inverted
Mosaic-Like Patterns in the Prints
Copy Quality is Poor
Back
Copy Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Copies
Colored Banding Appears at Intervals of Approximately 3.3 cm
Blurry Copies, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Cannot Copy Without Margins
Edges of the Image are Cropped During Borderless Copying
The Position, Size, or Margins of the Copies are Incorrect
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
The Text or Image Copied from the ADF is Squeezed or Stretched
Scanned Image Problems
Back
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
Straight Lines Appear when Scanning from ADF
Offset Appears in the Background of Scanned Images
Cannot Scan the Correct Area on the Scanner Glass
Cannot Solve Problems in the Scanned Image
The Text or Image Scanned from the ADF is Squeezed or Stretched
The Quality of the Sent Fax is Poor
Back
The Quality of the Sent Fax is Poor
Quality of the Sent Fax is Poor
Straight Lines Appear when Sending Faxes from the ADF
The Image Quality of the Sent Fax is Poor
An Image of the Reverse Side of the Original Appears in the Sent Fax
Received Fax Quality is Poor
Back
Received Fax Quality is Poor
The Image Quality of Received Faxes is Poor
Cannot Solve Problem
Back
Cannot Solve Problem
Cannot Solve Printing or Copying Problems
Adding or Replacing the Computer or Devices
Back
Adding or Replacing the Computer or Devices
Connecting to a Printer that has been Connected to the Network
Back
Connecting to a Printer that has been Connected to the Network
Using a Network Printer from a Second Computer
Using a Network Printer from a Smart Device
Re-setting the Network Connection
Back
Re-setting the Network Connection
When Replacing the Wireless Router
Back
When Replacing the Wireless Router
Making Settings for Connecting to the Computer
Making Settings for Connecting to the Smart Device
When Changing the Computer
Back
When Changing the Computer
Making Settings for Connecting to the Computer
Changing the Connection Method to the Computer
Back
Changing the Connection Method to the Computer
Changing the Network Connection from Ethernet to Wi-Fi
Changing the Network Connection from Wi-Fi to Ethernet
Changing from USB to a Network Connection
Making Wi-Fi Settings from the Control Panel
Back
Making Wi-Fi Settings from the Control Panel
Making Wi-Fi Settings by Entering the SSID and Password
Making Wi-Fi Settings by Push Button Setup (WPS)
Making Wi-Fi Settings by PIN Code Setup (WPS)
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
Back
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
About Wi-Fi Direct
Connecting to Devices using Wi-Fi Direct
Disconnecting Wi-Fi Direct (Simple AP) Connection
Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID
Checking the Network Connection Status
Back
Checking the Network Connection Status
Checking the Network Connection Status from the Control Panel
Back
Checking the Network Connection Status from the Control Panel
Checking the Network Connection Status using the Network Icon
Displaying Detailed Network Information on the Control Panel
Printing a Network Connection Report
Back
Printing a Network Connection Report
Messages and Solutions on the Network Connection Report
E-1
E-2, E-3, E-7
E-5
E-6
E-8
E-9
E-10
E-11
E-12
E-13
Message on the Network Environment
Printing a Network Status Sheet
Checking the Network of the Computer (Windows only)
Product Information
Back
Product Information
Paper Information
Back
Paper Information
Available Paper and Capacities
Back
Available Paper and Capacities
Genuine Epson Paper
Commercially Available Paper
Paper for Borderless Printing
Back
Paper for Borderless Printing
Genuine Epson Paper
Commercially Available Paper
Paper for 2-Sided Printing
Back
Paper for 2-Sided Printing
Genuine Epson Paper
Commercially Available Paper
Unavailable Paper Types
Consumable Products Information
Back
Consumable Products Information
Ink Bottle Codes
Maintenance Box Code
Software Information
Back
Software Information
Software for Printing
Back
Software for Printing
Application for Printing from a Computer (Windows Printer Driver)
Back
Application for Printing from a Computer (Windows Printer Driver)
Making Operation Settings for the Windows Printer Driver
Application for Printing from a Computer (Mac OS Printer Driver)
Back
Application for Printing from a Computer (Mac OS Printer Driver)
Guide to Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Application for Quick and Fun Printing from a Computer (Epson Photo+)
Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)
Application for Printing Easily from an Android Application (Epson Print Enabler)
Software for Scanning
Back
Software for Scanning
Application for Scanning from a Computer (Epson ScanSmart)
Software for Faxing
Back
Software for Faxing
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
Application for Sending Faxes (PC-FAX Driver)
Software for Package Creation
Back
Software for Package Creation
Application for Creating Driver Packages (EpsonNet SetupManager)
Software for Making Settings
Back
Software for Making Settings
Application for Configuring Printer Operations (Web Config)
Back
Application for Configuring Printer Operations (Web Config)
Running Web Config on a Web Browser
Running Web Config on Windows
Running Web Config on Mac OS
Application for Setting up the Device on a Network (EpsonNet Config)
Software for Updating
Back
Software for Updating
Application for Updating Software and Firmware (Epson Software Updater)
Settings Menu List
Back
Settings Menu List
General Settings
Back
General Settings
Basic Settings
Printer Settings
Network Settings
Web Service Settings
Fax Settings
Back
Fax Settings
Check Fax Connection
Fax Setting Wizard
Basic Settings
Send Settings
Receive Settings
Back
Receive Settings
Fax Output Settings
Print Settings
Report Settings
Security Settings
Maintenance
Print Status Sheet
Print Counter
User Settings
Customer Research
Restore Default Settings
Firmware Update
Product Specifications
Back
Product Specifications
Printer Specifications
Back
Printer Specifications
Printable Area
Back
Printable Area
Printable Area for Single Sheets
Printable Area for Envelopes
Scanner Specifications
ADF Specifications
Fax Specifications
Using Port for the Printer
Interface Specifications
Network Specifications
Back
Network Specifications
Wi-Fi Specifications
Ethernet Specifications
Network Functions and IPv4/IPv6
Security Protocol
Supported Third Party Services
Dimensions
Electrical Specifications
Environmental Specifications
Back
Environmental Specifications
Environmental Specifications for Ink Bottles
System Requirements
Regulatory Information
Back
Regulatory Information
Standards and Approvals
Back
Standards and Approvals
Standards and Approvals for U.S. Model
Standards and Approvals for European Model
Standards and Approvals for Australian Model
Standards and Approvals for New Zealand Model
ZICTA Type Approval for Users in Zambia
Restrictions on Copying
Administrator Information
Back
Administrator Information
Connecting the Printer to the Network
Back
Connecting the Printer to the Network
Before Making Network Connection
Back
Before Making Network Connection
Gathering Information on the Connection Setting
IP Address Assignment
DNS Server and Proxy Server
Connecting to the Network from the Control Panel
Back
Connecting to the Network from the Control Panel
Assigning the IP Address
Back
Assigning the IP Address
Setting the Proxy Server
Connecting to LAN
Back
Connecting to LAN
Connecting to Ethernet
Connecting to the Wireless LAN (Wi-Fi)
Settings to Use the Printer
Back
Settings to Use the Printer
Making Contacts Available
Back
Making Contacts Available
Registering or Editing Contacts
Registering or Editing Grouped Contacts
Register Contacts on a Computer
Back
Register Contacts on a Computer
Destination Setting Items
Registering Destinations as a Group
Making Fax Features Available
Back
Making Fax Features Available
Before Using Fax Features
Connecting the Printer to a Phone Line
Back
Connecting the Printer to a Phone Line
Compatible Telephone Lines
Connecting the Printer to a Phone Line
Back
Connecting the Printer to a Phone Line
Connecting to a Standard Phone Line (PSTN) or PBX
Connecting to DSL or ISDN
Connecting Your Phone Device to the Printer
Making the Printer Ready to Send and Receive Faxes
Back
Making the Printer Ready to Send and Receive Faxes
Making the Printer Ready to Send and Receive Faxes Using Fax Setting Wizard
Making Settings for the Printer's Fax Features According to Use
Back
Making Settings for the Printer's Fax Features According to Use
Making Settings for a PBX Phone System
Making Settings When You Connect a Phone Device
Back
Making Settings When You Connect a Phone Device
Making Settings to Use an Answering Machine
Making Settings to Receive Faxes Operating Only a Connected Phone
Making Settings to Save Received Faxes
Making Settings for Blocking Junk Faxes
Making Settings to Send and Receive Faxes on a Computer
Problems when Making Settings
Back
Problems when Making Settings
Hints to Solving Problems
Cannot Access Web Config
Where to Get Help
Back
Where to Get Help
Technical Support Web Site
Contacting Epson Support
Back
Contacting Epson Support
Before Contacting Epson
Help for Users in Europe
Help for Users in Taiwan
Help for Users in Australia
Help for Users in New Zealand
Help for Users in Singapore
Help for Users in Thailand
Help for Users in Vietnam
Help for Users in Indonesia
Help for Users in Hong Kong
Help for Users in Malaysia
Help for Users in India
Help for Users in the Philippines
ET-4850 Series L6290 Series
User's Guide
Search
Solving Problems
Guide to This Manual
Important Instructions
Part Names and Functions
Guide to the Control Panel
Loading Paper
Placing Originals
Printing
Copying
Scanning
Faxing
Maintaining the Printer
Solving Problems
Adding or Replacing the Computer or Devices
Product Information
Administrator Information
Where to Get Help
Introduction to the Manuals
About This Manual
Marks and Symbols
Notes on Screenshots and Illustrations
Operating System References
Trademarks
Copyright
Safety Instructions
Safety Instructions for Ink
Printer Advisories and Warnings
Advisories and Warnings for Setting Up the Printer
Advisories and Warnings for Using the Printer
Advisories and Warnings for Using the Touchscreen
Advisories and Warnings for Using the Printer with a Wireless Connection
Advisories and Warnings for Transporting or Storing the Printer
Notes on the Administrator Password
Default Value of the Administrator Password
Changing the Administrator Password
Operations that Require You to Enter the Administrator Password
Initializing the Administrator Password
Protecting Your Personal Information
Part Names and Functions
Control Panel
Touch Screen Operations
Home Screen Configuration
Guide to the Network Icon
Menu Screen Configuration
Entering Characters
Viewing Animations
Paper Handling Precautions
Paper Size and Type Settings
List of Paper Type
Loading Paper
Precautions when Loading Letterhead Paper
Placing Originals
Originals that are not Supported by the ADF
Printing Documents
Printing from a Computer - Windows
Printing Using Easy Settings
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing a Booklet
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Making Posters Using Overlapping Alignment Marks
Printing with a Header and Footer
Printing a Watermark
Printing Multiple Files Together
Printing Using the Color Universal Print Feature
Adjusting the Print Color
Printing to Emphasize Thin Lines
Printing Clear Bar Codes
Printing from a Computer - Mac OS
Printing Using Easy Settings
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Adjusting the Print Color
Printing Documents from Smart Devices (iOS)
Printing Documents Using Epson Smart Panel
Printing Documents Using AirPrint
Printing Documents from Smart Devices (Android)
Printing Documents Using Epson Smart Panel
Printing Documents Using Epson Print Enabler
Printing Using Mopria Print Service
Printing on Envelopes
Printing on Envelopes from a Computer (Windows)
Printing on Envelopes from a Computer (Mac OS)
Printing Web Pages
Printing Web Pages from a Computer
Printing Web Pages from Smart Devices
Printing Using a Cloud Service
Registering to Epson Connect Service from the Control Panel
Available Copying Methods
Copying Originals
Copying on 2-Sides
Copying by Enlarging or Reducing
Copying Multiple Originals onto One Sheet
Copying Originals Using Good Quality
Copying ID card
Copying Without Margins
Basic Menu Options for Copying
Advanced Menu Options for Copying
Basic Information on Scanning
What is a "Scan"?
Scanning Uses
Available Scanning Methods
Scanning to a Computer
Sending to a Cloud Service
Scanning Using WSD
Scanning Directly from Smart Devices
Recommended File Formats to Suit Your Purpose
Recommended Resolutions to Suit Your Purpose
Scanning Originals to a Computer
Scanning from the Control Panel
Scanning from a Computer
Scanning Originals to the Cloud
Basic Menu Options for Scanning to the Cloud
Advanced Menu Options for Scanning to the Cloud
Scanning Using WSD
Setting Up a WSD Port
Scanning Originals to a Smart Device
Advanced Scanning
Scanning Multiple Photos at the Same Time
Before Using Fax Features
Overview of this Printer's Fax Features
Feature: Sending Faxes
Feature: Receiving Faxes
Feature: PC-FAX Send/Receive (Windows/Mac OS)
Features: Various Fax Reports
Feature: Security when Sending and Receiving Faxes
Features: Other Useful Features
Sending Faxes Using the Printer
Selecting Recipients
Various Ways of Sending Faxes
Sending a Fax after Checking the Scanned Image
Sending Faxes Dialing from the External Phone Device
Sending Many Pages of a Monochrome Document (Direct Send)
Sending Faxes in Monochrome at Specified Time of the Day (Send Fax Later)
Sending Different Size Documents Using ADF (ADF Continuous Scan)
Receiving Faxes on the Printer
Receiving Incoming Faxes
Usage of Manual Mode
Usage of Auto Mode
Receiving Faxes by Making a Phone Call
Receiving Faxes by Polling (Polling Receive)
Viewing Received Faxes Saved in the Printer on the LCD Screen
Menu Options for Faxing
Recipient
Fax Settings
More
Menu Options for Inbox
Open Inbox (XX Unread)
Using Other Faxing Features
Printing Fax Report Manually
Sending a Fax from a Computer
Sending Documents Created Using an Application (Windows)
Sending Documents Created Using an Application (Mac OS)
Receiving Faxes on a Computer
Checking for New Faxes (Windows)
Using the Fax Icon on the Task Bar (Windows)
Using the Notification Window (Windows)
Checking for New Faxes (Mac OS)
Open the Received Fax Folder from Received Fax Monitor (Mac OS)
Canceling the Feature that Saves Incoming Faxes to the Computer
Checking the Status of Consumable
Cleaning the Paper Path for Paper Feeding Problems
Improving Print, Copy, Scan, and Fax Quality
Checking and Cleaning the Print Head
Running Power Cleaning
Preventing nozzle clogging
Aligning the Print Head
Cleaning the Paper Path for Ink Smears
Cleaning the Scanner Glass
Cleaning the ADF
Cleaning the Translucent Film
Cleaning the Printer
Cleaning Spilled ink
Checking the Total Number of Pages Fed Through the Printer
Saving Power
Saving Power (Control Panel)
Installing or Uninstalling Applications Separately
Installing the Applications Separately
Checking if a genuine Epson printer driver is installed - Windows
Checking if a genuine Epson printer driver is installed - Mac OS
Adding the Printer (for Mac OS Only)
Uninstalling Applications
Uninstalling Applications - Windows
Uninstalling Applications - Mac OS
Updating Applications and Firmware
Updating the Printer's Firmware Using the Control Panel
Transporting and Storing the Printer
The Printer Does Not Work as Expected
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Paper Does Not Feed Properly
No Paper Feeds
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper is Ejected During Printing
Original Does Not Feed in the ADF
Cannot Print
Cannot Print from Windows
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Print Even Though a Connection has been Established (Windows)
Suddenly the Printer Cannot Print over a Network Connection
Cannot Print from Mac OS
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Print Even Though a Connection has been Established (Mac OS)
Suddenly the Printer Cannot Print over a Network Connection
The Print Settings Menu is Not Displayed.
Cannot Print from Smart Device
Check the connection with the smart device
Cannot connect to a Network
Cannot Print Even Though a Connection has been Established (iOS)
Suddenly the Printer Cannot Print over a Network Connection
Printing received faxes is disabled under the current settings.
Cannot Start Scanning
Cannot Start Scanning from Windows
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Scan Even Though a Connection has been Correctly Established (Windows)
Cannot Start Scanning from Mac OS
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Scan Even Though a Connection has been Correctly Established (Mac OS)
Cannot Start Scanning from Smart Device
Check the connection with the smart device
Cannot connect to a Network
Cannot Send or Receive Faxes
Cannot Send or Receive Faxes
Cannot Send Faxes
Cannot Receive Faxes
Cannot Send Faxes to a Specific Recipient
Cannot Send Faxes at a Specified Time
Faxes Are Sent at the Wrong Size
Received Faxes Are Not Printed
Cannot Send and Receive Faxes (Windows)
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Send or Receive Faxes Even Though a Connection has been Correctly Established (Windows)
Cannot Send and Receive Faxes (Mac OS)
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Send or Receive Even Though a Connection has been Correctly Established (Mac OS)
Cannot Operate the Printer as Expected
Operations are Slow
Printing Is Too Slow
Printing Slows Down Dramatically During Continuous Printing
Scanning Speed Is Slow
LCD Screen Gets Dark
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
A Message Prompting You to Reset the Ink Level is Displayed Even After Refilling the Ink
The Ink Level Display does not Change Even After Refilling the Ink
Sender's Fax Number Not Displayed
Sender's Fax Number Displayed on Received Faxes is Wrong
Cannot Make Calls on the Connected Telephone
Answering Machine Cannot Answer Voice Calls
A Lot of Junk Faxes Have Been Received
A Message is Displayed on the LCD Screen
Paper Gets Jammed
Removing Jammed Paper
Removing Jammed Paper from the ADF
Preventing Paper Jams
It is Time to Refill the Ink
Ink Bottle Handling Precautions
Refilling the Ink Tanks
Notes on Resetting the Ink Level
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Printing, Copying, Scanning, and Faxing Quality is Poor
Print Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Printout
Print Quality is Poor with Black Ink
Colored Banding Appears at Intervals of Approximately 3.3 cm
Blurry Prints, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Printed Photos are Sticky
Images or Photos are Printed in Unexpected Colors
Cannot Print Without Margins
Edges of the Image are Cropped During Borderless Printing
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
The Printed Image Is Inverted
Mosaic-Like Patterns in the Prints
Copy Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Copies
Colored Banding Appears at Intervals of Approximately 3.3 cm
Blurry Copies, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Cannot Copy Without Margins
Edges of the Image are Cropped During Borderless Copying
The Position, Size, or Margins of the Copies are Incorrect
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
The Text or Image Copied from the ADF is Squeezed or Stretched
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
Straight Lines Appear when Scanning from ADF
Offset Appears in the Background of Scanned Images
Cannot Scan the Correct Area on the Scanner Glass
Cannot Solve Problems in the Scanned Image
The Text or Image Scanned from the ADF is Squeezed or Stretched
The Quality of the Sent Fax is Poor
Quality of the Sent Fax is Poor
Straight Lines Appear when Sending Faxes from the ADF
The Image Quality of the Sent Fax is Poor
An Image of the Reverse Side of the Original Appears in the Sent Fax
Received Fax Quality is Poor
The Image Quality of Received Faxes is Poor
Cannot Solve Problem
Cannot Solve Printing or Copying Problems
Connecting to a Printer that has been Connected to the Network
Using a Network Printer from a Second Computer
Using a Network Printer from a Smart Device
Re-setting the Network Connection
When Replacing the Wireless Router
Making Settings for Connecting to the Computer
Making Settings for Connecting to the Smart Device
When Changing the Computer
Making Settings for Connecting to the Computer
Changing the Connection Method to the Computer
Changing the Network Connection from Ethernet to Wi-Fi
Changing the Network Connection from Wi-Fi to Ethernet
Changing from USB to a Network Connection
Making Wi-Fi Settings from the Control Panel
Making Wi-Fi Settings by Entering the SSID and Password
Making Wi-Fi Settings by Push Button Setup (WPS)
Making Wi-Fi Settings by PIN Code Setup (WPS)
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
About Wi-Fi Direct
Connecting to Devices using Wi-Fi Direct
Disconnecting Wi-Fi Direct (Simple AP) Connection
Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID
Checking the Network Connection Status
Checking the Network Connection Status from the Control Panel
Checking the Network Connection Status using the Network Icon
Displaying Detailed Network Information on the Control Panel
Printing a Network Connection Report
Messages and Solutions on the Network Connection Report
E-1
E-2, E-3, E-7
E-5
E-6
E-8
E-9
E-10
E-11
E-12
E-13
Message on the Network Environment
Printing a Network Status Sheet
Checking the Network of the Computer (Windows only)
Paper Information
Available Paper and Capacities
Genuine Epson Paper
Commercially Available Paper
Paper for Borderless Printing
Genuine Epson Paper
Commercially Available Paper
Paper for 2-Sided Printing
Genuine Epson Paper
Commercially Available Paper
Unavailable Paper Types
Consumable Products Information
Ink Bottle Codes
Maintenance Box Code
Software Information
Software for Printing
Application for Printing from a Computer (Windows Printer Driver)
Making Operation Settings for the Windows Printer Driver
Application for Printing from a Computer (Mac OS Printer Driver)
Guide to Mac OS Printer Driver
Accessing the Operation Settings Window of the Mac OS Printer Driver
Application for Quick and Fun Printing from a Computer (Epson Photo+)
Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)
Application for Printing Easily from an Android Application (Epson Print Enabler)
Software for Scanning
Application for Scanning from a Computer (Epson ScanSmart)
Software for Faxing
Application for Configuring Fax Operations and Sending Faxes (FAX Utility)
Application for Sending Faxes (PC-FAX Driver)
Software for Package Creation
Application for Creating Driver Packages (EpsonNet SetupManager)
Software for Making Settings
Application for Configuring Printer Operations (Web Config)
Running Web Config on a Web Browser
Running Web Config on Windows
Running Web Config on Mac OS
Application for Setting up the Device on a Network (EpsonNet Config)
Software for Updating
Application for Updating Software and Firmware (Epson Software Updater)
Settings Menu List
General Settings
Basic Settings
Printer Settings
Network Settings
Web Service Settings
Fax Settings
Check Fax Connection
Fax Setting Wizard
Basic Settings
Send Settings
Receive Settings
Fax Output Settings
Print Settings
Report Settings
Security Settings
Maintenance
Print Status Sheet
Print Counter
User Settings
Customer Research
Restore Default Settings
Firmware Update
Product Specifications
Printer Specifications
Printable Area
Printable Area for Single Sheets
Printable Area for Envelopes
Scanner Specifications
ADF Specifications
Fax Specifications
Using Port for the Printer
Interface Specifications
Network Specifications
Wi-Fi Specifications
Ethernet Specifications
Network Functions and IPv4/IPv6
Security Protocol
Supported Third Party Services
Dimensions
Electrical Specifications
Environmental Specifications
Environmental Specifications for Ink Bottles
System Requirements
Regulatory Information
Standards and Approvals
Standards and Approvals for U.S. Model
Standards and Approvals for European Model
Standards and Approvals for Australian Model
Standards and Approvals for New Zealand Model
ZICTA Type Approval for Users in Zambia
Restrictions on Copying
Connecting the Printer to the Network
Before Making Network Connection
Gathering Information on the Connection Setting
IP Address Assignment
DNS Server and Proxy Server
Connecting to the Network from the Control Panel
Assigning the IP Address
Setting the Proxy Server
Connecting to LAN
Connecting to Ethernet
Connecting to the Wireless LAN (Wi-Fi)
Settings to Use the Printer
Making Contacts Available
Registering or Editing Contacts
Registering or Editing Grouped Contacts
Register Contacts on a Computer
Destination Setting Items
Registering Destinations as a Group
Making Fax Features Available
Before Using Fax Features
Connecting the Printer to a Phone Line
Compatible Telephone Lines
Connecting the Printer to a Phone Line
Connecting to a Standard Phone Line (PSTN) or PBX
Connecting to DSL or ISDN
Connecting Your Phone Device to the Printer
Making the Printer Ready to Send and Receive Faxes
Making the Printer Ready to Send and Receive Faxes Using Fax Setting Wizard
Making Settings for the Printer's Fax Features According to Use
Making Settings for a PBX Phone System
Making Settings When You Connect a Phone Device
Making Settings to Use an Answering Machine
Making Settings to Receive Faxes Operating Only a Connected Phone
Making Settings to Save Received Faxes
Making Settings for Blocking Junk Faxes
Making Settings to Send and Receive Faxes on a Computer
Problems when Making Settings
Hints to Solving Problems
Cannot Access Web Config
Technical Support Web Site
Contacting Epson Support
Before Contacting Epson
Help for Users in Europe
Help for Users in Taiwan
Help for Users in Australia
Help for Users in New Zealand
Help for Users in Singapore
Help for Users in Thailand
Help for Users in Vietnam
Help for Users in Indonesia
Help for Users in Hong Kong
Help for Users in Malaysia
Help for Users in India
Help for Users in the Philippines
>
Solving Problems
>
The Printer Does Not Work as Expected
>
Cannot Start Scanning
>
Cannot Start Scanning from Mac OS
>
Checking the Connection Status
>
Cannot Scan Even Though a Connection has been Correctly Established (
Mac OS
)
Cannot Scan Even Though a Connection has been Correctly Established (
Mac OS
)
Scanning at a high resolution over a network.
Solutions
Try scanning at a lower resolution.
Print Selected Pages
Solving Problems
The Printer Does Not Work as Expected
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Paper Does Not Feed Properly
No Paper Feeds
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper is Ejected During Printing
Original Does Not Feed in the ADF
Cannot Print
Cannot Print from Windows
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Print Even Though a Connection has been Established (Windows)
Suddenly the Printer Cannot Print over a Network Connection
Cannot Print from Mac OS
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Print Even Though a Connection has been Established (Mac OS)
Suddenly the Printer Cannot Print over a Network Connection
The Print Settings Menu is Not Displayed.
Cannot Print from Smart Device
Check the connection with the smart device
Cannot connect to a Network
Cannot Print Even Though a Connection has been Established (iOS)
Suddenly the Printer Cannot Print over a Network Connection
Printing received faxes is disabled under the current settings.
Cannot Start Scanning
Cannot Start Scanning from Windows
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Scan Even Though a Connection has been Correctly Established (Windows)
Cannot Start Scanning from Mac OS
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Scan Even Though a Connection has been Correctly Established (Mac OS)
Cannot Start Scanning from Smart Device
Check the connection with the smart device
Cannot connect to a Network
Cannot Send or Receive Faxes
Cannot Send or Receive Faxes
Cannot Send Faxes
Cannot Receive Faxes
Cannot Send Faxes to a Specific Recipient
Cannot Send Faxes at a Specified Time
Faxes Are Sent at the Wrong Size
Received Faxes Are Not Printed
Cannot Send and Receive Faxes (Windows)
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Send or Receive Faxes Even Though a Connection has been Correctly Established (Windows)
Cannot Send and Receive Faxes (Mac OS)
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Send or Receive Even Though a Connection has been Correctly Established (Mac OS)
Cannot Operate the Printer as Expected
Operations are Slow
Printing Is Too Slow
Printing Slows Down Dramatically During Continuous Printing
Scanning Speed Is Slow
LCD Screen Gets Dark
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
A Message Prompting You to Reset the Ink Level is Displayed Even After Refilling the Ink
The Ink Level Display does not Change Even After Refilling the Ink
Sender's Fax Number Not Displayed
Sender's Fax Number Displayed on Received Faxes is Wrong
Cannot Make Calls on the Connected Telephone
Answering Machine Cannot Answer Voice Calls
A Lot of Junk Faxes Have Been Received
A Message is Displayed on the LCD Screen
Paper Gets Jammed
Removing Jammed Paper
Removing Jammed Paper from the ADF
Preventing Paper Jams
It is Time to Refill the Ink
Ink Bottle Handling Precautions
Refilling the Ink Tanks
Notes on Resetting the Ink Level
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Printing, Copying, Scanning, and Faxing Quality is Poor
Print Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Printout
Print Quality is Poor with Black Ink
Colored Banding Appears at Intervals of Approximately 3.3 cm
Blurry Prints, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Printed Photos are Sticky
Images or Photos are Printed in Unexpected Colors
Cannot Print Without Margins
Edges of the Image are Cropped During Borderless Printing
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
The Printed Image Is Inverted
Mosaic-Like Patterns in the Prints
Copy Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Copies
Colored Banding Appears at Intervals of Approximately 3.3 cm
Blurry Copies, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Cannot Copy Without Margins
Edges of the Image are Cropped During Borderless Copying
The Position, Size, or Margins of the Copies are Incorrect
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
The Text or Image Copied from the ADF is Squeezed or Stretched
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
Straight Lines Appear when Scanning from ADF
Offset Appears in the Background of Scanned Images
Cannot Scan the Correct Area on the Scanner Glass
Cannot Solve Problems in the Scanned Image
The Text or Image Scanned from the ADF is Squeezed or Stretched
The Quality of the Sent Fax is Poor
Quality of the Sent Fax is Poor
Straight Lines Appear when Sending Faxes from the ADF
The Image Quality of the Sent Fax is Poor
An Image of the Reverse Side of the Original Appears in the Sent Fax
Received Fax Quality is Poor
The Image Quality of Received Faxes is Poor
Cannot Solve Problem
Cannot Solve Printing or Copying Problems