ET-4950 Series L6390 Series

User's Guide

> Solving Problems > Cannot Print, Scan, or Fax > Cannot Send or Receive Faxes > Faxes Are Sent at the Wrong Size

Faxes Are Sent at the Wrong Size

One of the following situations may be the cause.

The originals are not placed correctly.

Solutions

  • If you are using the scanner glass, make sure the original is placed correctly against the alignment marks.

  • If you are using the scanner glass and the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.

There is dust or dirt on the originals or the scanner glass.

Solutions

Remove any dust or dirt from the originals, and clean the scanner glass.