Epson
 

    ET-5170 Series L6490 Series ET-5150 Series L6460 Series

    User's Guide

    > Solving Problems > The Printer Does Not Work as Expected

    The Printer Does Not Work as Expected

    • The Printer Does Not Turn On or Off

      • Power Does Not Turn On

      • Power Does Not Turn Off

    • Power Turns Off Automatically

    • Paper Does Not Feed Properly

      • No Paper Feeds

      • Paper Feeds at a Slant

      • Several Sheets of Paper are Fed at a Time

      • Ejected Paper Falls from the Output Tray

      • Paper is Ejected During Printing

      • Original Does Not Feed in the ADF

    • Cannot Print

      • Cannot Print from Windows

      • Cannot Print from Mac OS

      • Cannot Print from Smart Device

      • Printing received faxes is disabled under the current settings.

    • Cannot Start Scanning

      • Cannot Start Scanning from Windows

      • Cannot Start Scanning from Mac OS

      • Cannot Start Scanning from Smart Device

    • Cannot Send or Receive Faxes

      • Cannot Send or Receive Faxes

      • Cannot Send Faxes

      • Cannot Receive Faxes

      • Cannot Send Faxes to a Specific Recipient

      • Cannot Send Faxes at a Specified Time

      • Faxes Are Sent at the Wrong Size

      • Received Faxes Are Not Printed

      • Cannot Send and Receive Faxes (Windows)

      • Cannot Send and Receive Faxes (Mac OS)

    • Cannot Operate the Printer as Expected

      • Operations are Slow

      • LCD Screen Gets Dark

      • Operation Sounds Are Loud

      • The Date and Time Are Incorrect

      • The Root Certificate Needs to be Updated

      • Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8

      • Sender's Fax Number Not Displayed

      • Sender's Fax Number Displayed on Received Faxes is Wrong

      • Cannot Make Calls on the Connected Telephone

      • Answering Machine Cannot Answer Voice Calls

      • A Lot of Junk Faxes Have Been Received

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