The Printer Does Not Work as Expected

The Printer Does Not Turn On or Off

• Power Does Not Turn On

• The Printer Does Not Turn On Automatically

• Power Does Not Turn Off

Paper Does Not Feed Properly

• No Paper Feeds

• Paper Feeds at a Slant

• Several Sheets of Paper are Fed at a Time

• Paper is Ejected During Printing

Cannot Print

• Cannot Print from Windows

• Cannot Print from Mac OS

• Cannot Print from Smart Device

Cannot Start Scanning

• Cannot Start Scanning from Windows

• Cannot Start Scanning from Mac OS

• Cannot Start Scanning from Smart Device

Cannot Operate the Printer as Expected

• Operations are Slow

• LCD Screen Gets Dark

• "!" is Displayed on the Screen and you Cannot Select Photos

• Cannot Pinch in or Pinch out

• Cannot Close the Scanner Unit

• The Document Cover Came Off

• Cannot Close the Rear Paper Support

• The Paper Support Came Off

• Cannot Save Data to a Memory Device

• Operation Sounds Are Loud

• The Root Certificate Needs to be Updated

• Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8

• A Message Prompting You to Reset the Ink Level is Displayed Even After Refilling the Ink

• The Ink Level Display does not Change Even After Refilling the Ink