> Solving Problems > Printing, Copying, and Scanning Quality is Poor > Copy Quality is Poor > Color Missing, Banding, or Unexpected Colors Appear in Copies

Color Missing, Banding, or Unexpected Colors Appear in Copies

The print head nozzles may be clogged.

Solutions

Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.

The printer may be set to Draft print quality.

Solutions

Change the print quality setting to something other than Draft, and then print again.