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Print Quality is Poor with Black Ink

The print head nozzles may be clogged.

Solutions

  • Perform a nozzle check to see if the print head nozzles are clogged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.

    Checking and Cleaning the Print Head

  • If you cannot solve the problem using head cleaning, you can print immediately with a mixture of color inks to create composite black by changing the following settings in Windows.

    Click Extended Settings on the printer driver's Maintenance tab. If you select Use a Mixture of Color Inks to Create Black, you can print at Standard print quality when the Paper Type is Plain paper or Envelope.

    Note that this feature cannot solve nozzle clogging. To solve nozzle clogging, we recommend contacting Epson support for repairs.