> Solving Problems > Print Quality is Poor > The Printout Comes Out as a Blank Sheet

The Printout Comes Out as a Blank Sheet

The print head nozzles may be clogged.

Solutions

  • Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.

  • If you printed when the ink levels were too low to be seen in the ink tanks windows, refill the ink tank to the upper lines and then use the Power Ink Flushing utility to replace the ink inside the ink tubes. After you use the utility, perform a nozzle check to see if print quality has improved.

The paper size in the print settings is incorrect.

Solutions

Make sure the paper size in the print settings matches the actual paper size.

Multiple sheets of paper are fed into the printer at the same time.

Solutions

See the following to prevent multiple sheets of paper from being fed into the printer at the same time.