> Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > The Quality of the Sent Fax is Poor > An Image of the Reverse Side of the Original Appears in the Sent Fax

An Image of the Reverse Side of the Original Appears in the Sent Fax

The following causes can be considered.

When scanning thin originals, images on the back may be scanned at the same time.

Solutions

Place the original on the scanner glass and then place a piece of black paper over it.

The density setting is high when sending faxes.: Solutions

Select Fax > Menu > Scan Settings > Density, and then lower the setting.

ET-4810 Series L5590 Series ET-2840 Series L3560 Series