ET-4900 Series L5390 Series ET-2900 Series ET-2920 Series L3360 Series

User's Guide

> Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > Received Fax Quality is Poor

Received Fax Quality is Poor

The Image Quality of Received Faxes is Poor

Solutions

One of the following situations may be the cause.

ECM setting is disabled.: Solutions

Select More > Settings > Fax Settings > Basic Settings and enable the ECM setting on the printer's control panel. This may clear errors that occur due to connection problems. Note that the speed of sending and receiving faxes may be slower than when ECM is disabled.

The image quality setting is low on the sender's fax machine.: Solutions

Ask the sender to send faxes at a higher quality.