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Cannot Send Faxes to a Specific Recipient

One of the following situations may be the cause.

The recipient's machine takes a long time to answer.

Solutions

If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If it takes more than 50 seconds, add pauses after the fax number to send the fax. The is used to enter pauses. A hyphen is entered as the pause mark. One pause is about three seconds. Add multiple pauses as needed.

The Fax Speed setting registered in the contact list is wrong.

Solutions

Select More > Settings > Contacts Manager > Edit, and then select the recipient from the contact list. Follow the on-screen instructions, and then set Fax Speed to Slow(9,600bps).

The header information for outgoing faxes is not registered.

Solutions

Select More > Settings > Fax Settings > Basic Settings > Header and set up the header information. Some fax machines automatically reject incoming faxes that do not include header information.