ET-5170 Series L6490 Series ET-5150 Series L6460 Series

User's Guide

> Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > The Quality of the Sent Fax is Poor > The Image Quality of the Sent Fax is Poor

The Image Quality of the Sent Fax is Poor

The following causes can be considered.

The resolution is set to low.

Solutions

If you do not know the performance of the sender’s fax machine, set the following before sending a fax.

  • Select Fax > Fax Settings and then make the Resolution setting to set the highest quality image.

  • Select Fax > Fax Settings and then enable Direct Send.

    Note that if you set Resolution to Photo but you send the fax without enabling Direct Send, the fax may be sent at a lower resolution.

ECM setting is disabled.

Solutions

Select Settings > General Settings > Fax Settings > Basic Settings and enable the ECM setting on the control panel. This may clear errors that occur due to connection problems. Note that the speed of sending and receiving faxes may be slower than when ECM is disabled.