ET-5850/L6570 Series

User's Guide

> Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes > Faxes Are Sent at the Wrong Size

Faxes Are Sent at the Wrong Size

The following causes can be considered.

The originals are not placed correctly.

Solutions

  • Make sure the original is placed correctly against the alignment marks.

  • If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass. You cannot scan the area within approximately 1.5 mm (0.06 in.) from the edge of the scanner glass.

There is dust or dirt on the scanner glass or document mat.

Solutions

When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or dirt from the scanner glass and document mat. If there is any trash or dirt around the original, the scanning range expands to include it.