Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. The LCD screen displays an animation that shows you how to remove jammed paper. Next, select OK to clear the error.
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak.