When you load letterhead paper (paper on which information such as the sender's name or corporation name are pre-printed in the header), select Letterhead as the paper type setting.
Print Selected Pages
Solving Problems
Cannot Print
Problem Solving
Is the printer turned on?
Is any paper jammed in the printer?
Is the printer itself working properly?
Are you having connection problems?
Has print data been sent correctly?
The Application or Printer Driver do not Work Properly
Cannot Print Even Though a Connection has been Established (Windows)
Cannot Print Even Though a Connection has been Established (Mac OS)
The Printer Cannot Connect by USB
The Printer Cannot Connect to the Network
Main causes and solutions for network connection problems
Paper Does Not Feed Properly
Points to Check
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Disc/ID Card Tray is Ejected when You Try to Load It
The disc or ID card has not been placed properly.
Paper Out Error Occurs
Paper is Ejected During Printing
Print Quality is Poor
Color Missing, Banding, or Unexpected Colors Appear in Printout
Print Quality is Poor with Black Ink
The print head nozzles may be clogged.
Colored Banding Appears at Intervals of Approximately 2.5 cm
Blurry Prints, Vertical Banding, or Misalignment
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Printed Photos are Sticky
Printed PVC ID Cards are Smeared
Images or Photos are Printed in Unexpected Colors
Colors in the Printout Differ from Those on the Display
Cannot Print Without Margins
Edges of the Image are Cropped During Borderless Printing
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
The Printed Image Is Inverted
Mosaic-Like Patterns in the Prints
Cannot Select Paper Type or Paper Source in Printer Driver
A genuine Epson printer driver has not been installed.
Checking Lights and Printer Status
Paper Gets Jammed
Removing Jammed Paper
Preventing Paper Jams
It is Time to Refill the Ink
Ink Bottle Handling Precautions
Refilling the Ink Tanks
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
It is Time to Replace the Pickup Rollers
Cannot Operate the Printer as Expected
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Operations are Slow
Printing Is Too Slow
Printing Slows Down Dramatically During Continuous Printing