M1050 Series

User's Guide

> Solving Problems > Print Quality is Poor > Black or Gray Banding Appears at Intervals of Approximately 3.3 cm

Black or Gray Banding Appears at Intervals of Approximately 3.3 cm

The following causes can be considered.

The paper type setting does not match the paper loaded.

Solutions

Select the appropriate paper type setting for the type of paper loaded in the printer.

The print quality is set to low.

Solutions

When printing on plain paper, print using a higher quality setting.

  • Windows

    Select High from Quality on the printer driver's Main tab.

  • Mac OS

    Select Fine as Print Quality from the print dialog's Print Settings menu.

The print head position is out of alignment.

Solutions

Align the print head.

  • Windows

    Click Print Head Alignment on the printer driver's Maintenance tab.

  • Mac OS

    Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Print Head Alignment.