When error messages are displayed on the control panel, check the message itself or the following list to solve the problems.
Messages |
Solutions |
---|---|
DNS error. Check DNS settings. |
Cannnot connect to the computer. Check the following.
|
Authentication error. Please check the Email Server Settings. |
Make sure the user name and the password are correct on the computer and the contacts on the printer. Also, make sure that the password has not expired. |
Communication error. Check the Wi-Fi/network connection. |
Cannot communicate with a network folder that is registered on the contacts list. Check the following.
|
The file name is already in use. Rename the file and scan again. |
Change the file name settings. Otherwise, move or delete the files, or change the file name on the shared folder. |
Scanned file(s) are too large. Only XX page(s) have been sent. Check if the destination has enough space. |
There is not enough disk space on the computer. Increase the free space on the computer. |