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Contents
Guide to This Manual
Back
Guide to This Manual
Introduction to the Manuals
About This Manual
Back
About This Manual
Marks and Symbols
Notes on Screenshots and Illustrations
Operating System References
Trademarks
Copyright
Important Instructions
Back
Important Instructions
Safety Instructions
Back
Safety Instructions
Safety Instructions for Ink
Printer Advisories and Warnings
Back
Printer Advisories and Warnings
Advisories and Warnings for Setting Up the Printer
Advisories and Warnings for Using the Printer
Advisories and Warnings for Using the Touchscreen
Advisories and Warnings for Using the Printer with a Wireless Connection
Advisories and Warnings for Transporting or Storing the Printer
Notes on the Administrator Password
Back
Notes on the Administrator Password
Default Value of the Administrator Password
Administrator Password Has Not Been Set
Changing the Administrator Password
Operations that Require You to Enter the Administrator Password
Initializing the Administrator Password
Protecting Your Personal Information
Part Names and Functions
Back
Part Names and Functions
Front
Inside
Rear
Guide to the Control Panel
Back
Guide to the Control Panel
Control Panel
Home Screen Configuration
Back
Home Screen Configuration
Guide to the Network Icon
Menu Screen Configuration
Entering Characters
Viewing Animations
Loading Papers
Back
Loading Papers
Paper Handling Precautions
Back
Paper Handling Precautions
Precautions for Photo Paper
Paper Size and Type Settings
Back
Paper Size and Type Settings
List of Paper Type
Loading Paper
Back
Loading Paper
Loading Pre-punched Paper
Loading Long Papers
Placing Originals
Back
Placing Originals
Originals that are not Supported by the ADF
Detecting the Original Size Automatically
Placing Originals
Printing
Back
Printing
Printing Documents
Back
Printing Documents
Printing from a Computer - Windows
Back
Printing from a Computer - Windows
Printing Using Easy Settings
Back
Printing Using Easy Settings
Menu Options for the Printer Driver
Back
Menu Options for the Printer Driver
Main Tab
More Options Tab
Maintenance Tab
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing a Booklet
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Back
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Making Posters Using Overlapping Alignment Marks
Printing with a Header and Footer
Printing a Watermark
Printing Password-Protected Files
Printing Multiple Files Together
Adjusting the Print Tone
Printing to Emphasize Thin Lines
Printing Clear Bar Codes
Printing from a Computer - Mac OS
Back
Printing from a Computer - Mac OS
Printing Using Easy Settings
Back
Printing Using Easy Settings
Menu Options for the Printer Driver
Back
Menu Options for the Printer Driver
Menu Options for Layout
Menu Options for Color Matching
Menu Options for Paper Handling
Menu Options for Cover Page
Menu Options for Print Settings
Menu Options for Two-sided Printing Settings
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Printing Documents from Smart Devices (iOS)
Back
Printing Documents from Smart Devices (iOS)
Printing Documents Using Epson Smart Panel
Printing Documents Using AirPrint
Printing Documents from Smart Devices (Android)
Back
Printing Documents from Smart Devices (Android)
Printing Documents Using Epson Smart Panel
Printing Documents Using Epson Print Enabler
Printing Using Mopria Print Service
Printing on Envelopes
Back
Printing on Envelopes
Printing on Envelopes from a Computer (Windows)
Printing on Envelopes from a Computer (Mac OS)
Printing Web Pages
Back
Printing Web Pages
Printing Web Pages from a Computer
Printing Web Pages from Smart Devices
Printing Using a Cloud Service
Back
Printing Using a Cloud Service
Registering to Epson Connect Service from the Control Panel
Copying
Back
Copying
Available Copying Methods
Back
Available Copying Methods
Copying Originals
Copying on 2-Sides
Copying by Enlarging or Reducing
Copying Multiple Originals onto One Sheet
Copying in Page Order
Copying Originals Using Good Quality
Copying ID card
Copying Books
Basic Menu Options for Copying
Advanced Menu Options for Copying
Scanning
Back
Scanning
Available Scanning Methods
Scanning Originals to a Network Folder
Back
Scanning Originals to a Network Folder
Destination Menu Options for Scanning to a Network Folder
Scan Menu Options for Scanning to a Folder
Scanning Originals to an Email
Back
Scanning Originals to an Email
Recipient Menu Options for Scanning to an Email
Scan Menu Options for Scanning to an Email
Scanning Originals to a Computer
Scanning Originals to the Cloud
Back
Scanning Originals to the Cloud
Basic Menu Options for Scanning to the Cloud
Advanced Menu Options for Scanning to the Cloud
Scanning Using WSD
Back
Scanning Using WSD
Setting Up a WSD Port
Scanning Originals to a Smart Device
Maintaining the Printer
Back
Maintaining the Printer
Checking the Status of Consumables
Improving Print, Copy, and Scan Quality
Back
Improving Print, Copy, and Scan Quality
Adjusting the Print Quality
Checking and Cleaning the Print Head
Running Power Cleaning
Preventing nozzle clogging
Aligning the Print Head
Cleaning the Paper Path for Ink Smears
Cleaning the Scanner Glass and Document Mat
Cleaning the ADF
Cleaning the Translucent Film
Cleaning the Printer
Cleaning Spilled ink
Checking the Total Number of Pages Fed Through the Printer
Saving Power
Back
Saving Power
Saving Power (Control Panel)
Installing or Uninstalling Applications Separately
Back
Installing or Uninstalling Applications Separately
Installing the Applications Separately
Back
Installing the Applications Separately
Checking if a genuine Epson printer driver is installed - Windows
Checking if a genuine Epson printer driver is installed - Mac OS
Adding the Printer (for Mac OS Only)
Uninstalling Applications
Back
Uninstalling Applications
Uninstalling Applications - Windows
Uninstalling Applications - Mac OS
Updating Applications and Firmware
Back
Updating Applications and Firmware
Updating the Printer's Firmware using the Control Panel
Updating Firmware Using Web Config
Updating Firmware without Connecting to the Internet
Transporting and Storing the Printer
Solving Problems
Back
Solving Problems
Checking Solutions on the Control Panel
Cannot Display a Menu Other than the Copy Menu
The Printer Does Not Work as Expected
Back
The Printer Does Not Work as Expected
The Printer Does Not Turn On or Off
Back
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Paper Does Not Feed Properly
Back
Paper Does Not Feed Properly
No Paper Feeds
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper Out Error Occurs
Original Does Not Feed in the ADF
Cannot Print
Back
Cannot Print
Cannot Print from Windows
Back
Cannot Print from Windows
Checking the Connection Status
Back
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Print Even Though a Connection has been Established (Windows)
Suddenly the Printer Cannot Print over a Network Connection
Cannot Print from Mac OS
Back
Cannot Print from Mac OS
Checking the Connection Status
Back
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Print Even Though a Connection has been Established (Mac OS)
Suddenly the Printer Cannot Print over a Network Connection
Cannot Print from Smart Device
Back
Cannot Print from Smart Device
Checking the Connection Status
Back
Checking the Connection Status
Cannot connect to a Network
Cannot Print Even Though a Connection has been Established (iOS)
Suddenly the Printer Cannot Print over a Network Connection
Cannot Start Scanning
Back
Cannot Start Scanning
Cannot Start Scanning from Windows
Back
Cannot Start Scanning from Windows
Checking the Connection Status
Back
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Scan Even Though a Connection has been Correctly Established (Windows)
Cannot Start Scanning from Mac OS
Back
Cannot Start Scanning from Mac OS
Checking the Connection Status
Back
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Scan Even Though a Connection has been Correctly Established (Mac OS)
Cannot Start Scanning from Smart Device
Back
Cannot Start Scanning from Smart Device
Checking the Connection Status
Back
Checking the Connection Status
Cannot connect to a Network
Cannot Save Scanned Images to the Shared Folder
Back
Cannot Save Scanned Images to the Shared Folder
Messages are Displayed on the Control Panel
Back
Messages are Displayed on the Control Panel
Checking the Point where the Error Occurred
Saving the Scanned Images Takes a Long Time
Cannot Operate the Printer as Expected
Back
Cannot Operate the Printer as Expected
Operations are Slow
Back
Operations are Slow
Printing Is Too Slow
Printing Slows Down Dramatically During Continuous Printing
Scanning Speed Is Slow
LCD Screen Gets Dark
Touch Screen Does Not Respond
Cannot Operate from the Control Panel
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
Forgot Your Password
Copies are Made Unintentionally
A Message is Displayed on the LCD Screen
Paper Gets Jammed
Back
Paper Gets Jammed
Preventing Paper Jams
It is Time to Refill the Ink
Back
It is Time to Refill the Ink
Ink Bottle Handling Precautions
Refilling the Ink Tank
It is Time to Replace the Maintenance Box
Back
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Printing, Copying, and Scanning Quality is Poor
Back
Printing, Copying, and Scanning Quality is Poor
Print Quality is Poor
Back
Print Quality is Poor
Banding Appears in Printouts
Black or Gray Banding Appears at Intervals of Approximately 3.3 cm
Vertical Banding or Misalignment
Striped Patterns Appear
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
The Printed Image Is Inverted
Mosaic-Like Patterns in the Prints
Copy Quality is Poor
Back
Copy Quality is Poor
Banding Appears in Copies
Black or Gray Banding Appears at Intervals of Approximately 3.3 cm
Vertical Banding or Misalignment
Striped Patterns Appear
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Copied Photos are Sticky
The Position, Size, or Margins of the Copies are Incorrect
Smears, Dots, or Straight Lines Appear in the Copied Image
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
Scanned Image Problems
Back
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
Straight Lines Appear when Scanning from ADF
Offset Appears in the Background of Scanned Images
Cannot Scan the Correct Area on the Scanner Glass
Cannot Solve Problems in the Scanned Image
Cannot Solve Problem
Back
Cannot Solve Problem
Cannot Solve Printing or Copying Problems
Adding or Replacing the Computer or Devices
Back
Adding or Replacing the Computer or Devices
Connecting to a Printer that has been Connected to the Network
Back
Connecting to a Printer that has been Connected to the Network
Using a Network Printer from a Second Computer
Using a Network Printer from a Smart Device
Re-setting the Network Connection
Back
Re-setting the Network Connection
When Replacing the Wireless Router
Back
When Replacing the Wireless Router
Making Settings for Connecting to the Computer
Making Settings for Connecting to the Smart Device
When Changing the Computer
Back
When Changing the Computer
Making Settings for Connecting to the Computer
Changing the Connection Method to the Computer
Back
Changing the Connection Method to the Computer
Changing the Network Connection from Ethernet to Wi-Fi
Changing the Network Connection from Wi-Fi to Ethernet
Changing from USB to a Network Connection
Making Wi-Fi Settings from the Control Panel
Back
Making Wi-Fi Settings from the Control Panel
Making Wi-Fi Settings by Entering the SSID and Password
Making Wi-Fi Settings by Push Button Setup (WPS)
Making Wi-Fi Settings by PIN Code Setup (WPS)
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
Back
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
About Wi-Fi Direct
Connecting to an iPhone, iPad or iPod touch using Wi-Fi Direct
Connecting to Android Devices using Wi-Fi Direct
Connecting to Devices other than iOS and Android using Wi-Fi Direct
Disconnecting Wi-Fi Direct (Simple AP) Connection
Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID
Checking the Network Connection Status
Back
Checking the Network Connection Status
Checking the Network Connection Status from the Control Panel
Back
Checking the Network Connection Status from the Control Panel
Checking the Network Connection Status using the Network Icon
Displaying Detailed Network Information on the Control Panel
Printing a Network Connection Report
Back
Printing a Network Connection Report
Messages and Solutions on the Network Connection Report
E-1
E-2, E-3, E-7
E-5
E-6
E-8
E-9
E-10
E-11
E-12
E-13
Message on the Network Environment
Printing a Network Status Sheet
Checking the Network of the Computer (Windows only)
Product Information
Back
Product Information
Paper Information
Back
Paper Information
Available Paper and Capacities
Back
Available Paper and Capacities
Genuine Epson Paper
Commercially Available Paper
Paper for 2-Sided Printing
Back
Paper for 2-Sided Printing
Genuine Epson Paper
Commercially Available Paper
Unavailable Paper Types
Consumable Products Information
Back
Consumable Products Information
Ink Bottle Code
Maintenance Box Code
Software Information
Back
Software Information
Software for Printing
Back
Software for Printing
Application for Printing from a Computer (Windows Printer Driver)
Application for Printing from a Computer (Mac OS Printer Driver)
Back
Application for Printing from a Computer (Mac OS Printer Driver)
Guide to Mac OS Printer Driver
Application for Printing Easily from a Smart Device (Epson iPrint)
Back
Application for Printing Easily from a Smart Device (Epson iPrint)
Installing Epson iPrint
Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)
Application for Printing Easily from an Android Application (Epson Print Enabler)
Software for Scanning
Back
Software for Scanning
Application for Scanning from a Computer (Epson ScanSmart)
Software for Package Creation
Back
Software for Package Creation
Application for Creating Driver Packages (EpsonNet SetupManager)
Software for Making Settings or Managing Devices
Back
Software for Making Settings or Managing Devices
Application for Configuring Printer Operations (Web Config)
Back
Application for Configuring Printer Operations (Web Config)
Running Web Config on a Web Browser
Running Web Config on Windows
Running Web Config on Mac OS
Application for Setting up the Device on a Network (EpsonNet Config)
Software for Managing Devices on the Network (Epson Device Admin)
Software for Updating
Back
Software for Updating
Application for Updating Software and Firmware (Epson Software Updater)
Settings Menu List
Back
Settings Menu List
General Settings
Back
General Settings
Basic Settings
Printer Settings
Network Settings
Web Service Settings
Scan Settings
System Administration
Print Counter
Maintenance
Language
Printer Status/Print
Contacts Manager
User Settings
Product Specifications
Back
Product Specifications
Printer Specifications
Back
Printer Specifications
Printable Area
Back
Printable Area
Printable Area for Single Sheets
Printable Area for Envelopes
Scanner Specifications
ADF Specifications
Using Port for the Printer
Interface Specifications
Network Specifications
Back
Network Specifications
Wi-Fi Specifications
Ethernet Specifications
Network Functions and IPv4/IPv6
Security Protocol
Supported Third Party Services
Dimensions
Electrical Specifications
Environmental Specifications
Back
Environmental Specifications
Environmental Specifications for Ink Bottles
Installation Location and Space
System Requirements
Regulatory Information
Back
Regulatory Information
Standards and Approvals
Back
Standards and Approvals
Standards and Approvals for European Model
ZICTA Type Approval for Users in Zambia
Restrictions on Copying
Administrator Information
Back
Administrator Information
Connecting the Printer to the Network
Back
Connecting the Printer to the Network
Before Making Network Connection
Back
Before Making Network Connection
Gathering Information on the Connection Setting
IP Address Assignment
DNS Server and Proxy Server
Connecting to the Network from the Control Panel
Back
Connecting to the Network from the Control Panel
Assigning the IP Address
Back
Assigning the IP Address
Setting the Proxy Server
Connecting to LAN
Back
Connecting to LAN
Connecting to Ethernet
Connecting to the Wireless LAN (Wi-Fi)
Settings to Use the Printer
Back
Settings to Use the Printer
Using the Print Functions
Back
Using the Print Functions
Printer Connection Types
Back
Printer Connection Types
Peer to Peer Connection Settings
Server / Client Connection Settings
Print Settings for Peer to Peer Connection
Print Settings for Server / Client Connection
Back
Print Settings for Server / Client Connection
Setting Up the Network Ports
Back
Setting Up the Network Ports
Checking the Port Configuration - Windows
Sharing the Printer (Windows only)
Installing Additional Drivers (Windows only)
Using the Shared Printer – Windows
Basic Settings for Printing
Back
Basic Settings for Printing
Setting the Paper Source
Setting Errors
Setting Universal Print
Back
Setting Universal Print
Basic
Setting Up AirPrint
Configuring a Mail Server
Back
Configuring a Mail Server
Mail Server Setting Items
Checking a Mail Server Connection
Back
Checking a Mail Server Connection
Mail Server Connection Test References
Setting a Shared Network Folder
Back
Setting a Shared Network Folder
Creating the Shared Folder
Back
Creating the Shared Folder
Before Creating the Shared Folder
Checking the Network Profile
Location Where the Shared Folder is Created and an Example of the Security
Back
Location Where the Shared Folder is Created and an Example of the Security
Example of Configuration for File Servers
Example of Configuration for a Personal Computer
Adding Group or User Which Permits Access
Using Microsoft Network Sharing
Back
Using Microsoft Network Sharing
MS Network Setting items
Making Contacts Available
Back
Making Contacts Available
Contacts Configuration Comparison
Registering a Destination to Contacts using Web Config
Back
Registering a Destination to Contacts using Web Config
Destination Setting Items
Registering Destinations as a Group Using Web Config
Backing Up and Importing Contacts
Back
Backing Up and Importing Contacts
Importing Contacts Using Web Config
Backing up Contacts Using Web Config
Export and Bulk Registration of Contacts Using Tool
Back
Export and Bulk Registration of Contacts Using Tool
Exporting Contacts
Importing Contacts
Preparing to Scan
Back
Preparing to Scan
Scanning using the control panel
Back
Scanning using the control panel
Settings of Servers and Folders
Scanning From a Computer
Back
Scanning From a Computer
Software to be installed
Confirming that Network Scan is Enabled
Making Basic Operation Settings for the Printer
Back
Making Basic Operation Settings for the Printer
Setting the Control Panel
Power Saving Settings During Inactivity
Setting the Sound
Synchronizing the Date and Time with Time Server
Setting the Default Value for Scanning and Copying (User Default Settings)
Problems when Making Settings
Back
Problems when Making Settings
Hints to Solving Problems
Cannot Access Web Config
Managing the Printer
Back
Managing the Printer
Introduction of Product Security Features
Administrator Settings
Back
Administrator Settings
Configuring the Administrator Password
Back
Configuring the Administrator Password
Configuring the Administrator Password from the Control Panel
Configuring the Administrator Password from a Computer
Controlling the Panel Operation
Back
Controlling the Panel Operation
Enabling the Lock Setting
Back
Enabling the Lock Setting
Enabling the Lock Setting from the Control Panel
Enabling the Lock Setting from a Computer
Lock Setting Items for General Settings Menu
Other Lock Setting Items
Operating Display and Function Setting Individually
Back
Operating Display and Function Setting Individually
Items That Can Be Set Individually
Logging on to the Printer as an Administrator
Back
Logging on to the Printer as an Administrator
Logging on the Printer Using the Control Panel
Logging on to the Printer from a Computer
Restricting Available Features
Back
Restricting Available Features
Creating the User Account
Back
Creating the User Account
Editing the User Account
Deleting the User Account
Enabling Access Control
Disabling the External Interface
Monitoring a Remote Printer
Back
Monitoring a Remote Printer
Checking Information for a Remote Printer
Receiving Email Notifications When Events Occur
Back
Receiving Email Notifications When Events Occur
About Email Notifications
Configuring Email Notification
Back
Configuring Email Notification
Items for Email Notification
Backing Up the Settings
Back
Backing Up the Settings
Export the settings
Import the settings
Advanced Security Settings
Back
Advanced Security Settings
Security Settings and Prevention of Danger
Back
Security Settings and Prevention of Danger
Security Feature Settings
Controlling Using Protocols
Back
Controlling Using Protocols
Controlling protocols
Protocols you can Enable or Disable
Protocol Setting Items
Using a Digital Certificate
Back
Using a Digital Certificate
About Digital Certification
Configuring a CA-signed Certificate
Back
Configuring a CA-signed Certificate
Obtaining a CA-signed Certificate
Back
Obtaining a CA-signed Certificate
CSR Setting Items
Importing a CA-signed Certificate
Back
Importing a CA-signed Certificate
CA-signed Certificate Importing Setting Items
Deleting a CA-signed Certificate
Updating a Self-signed Certificate
Configuring a CA Certificate
Back
Configuring a CA Certificate
Importing a CA Certificate
Deleting a CA Certificate
SSL/TLS Communication with the Printer
Back
SSL/TLS Communication with the Printer
Configuring Basic SSL/TLS Settings
Configuring a Server Certificate for the Printer
Encrypted Communication Using IPsec/IP Filtering
Back
Encrypted Communication Using IPsec/IP Filtering
About IPsec/IP Filtering
Configuring Default Policy
Back
Configuring Default Policy
Default Policy Setting Items
Configuring Group Policy
Back
Configuring Group Policy
Group Policy Setting Items
Combination of Local Address(Printer) and Remote Address(Host) on Group Policy
References of Service Name on Group Policy
Configuration Examples of IPsec/IP Filtering
Configuring a Certificate for IPsec/IP Filtering
Connecting the Printer to an IEEE802.1X Network
Back
Connecting the Printer to an IEEE802.1X Network
Configuring an IEEE802.1X Network
Back
Configuring an IEEE802.1X Network
IEEE802.1X Network Setting Items
Configuring a Certificate for IEEE802.1X
Checking IEEE802.1X Network Status
Solving Problems for Advanced Security
Back
Solving Problems for Advanced Security
Restoring the Security Settings
Back
Restoring the Security Settings
Disabling the Security Function Using the Control Panel
Problems Using Network Security Features
Back
Problems Using Network Security Features
Forgot a Pre–shared Key
Cannot Communicate with IPsec Communication
Cannot Communicate Suddenly
Cannot Create the Secure IPP Printing Port
Cannot Connect After Configuring IPsec/IP Filtering
Cannot Access the Printer or Scanner after Configuring IEEE802.1X
Problems on Using a Digital Certificate
Back
Problems on Using a Digital Certificate
Cannot Import a CA-signed Certificate
Cannot Update a Self-Signed Certificate
Cannot Create a CSR
Warning Relating to a Digital Certificate Appears
Delete a CA-signed Certificate by Mistake
Where to Get Help
Back
Where to Get Help
Technical Support Web Site
Contacting Epson Support
Back
Contacting Epson Support
Before Contacting Epson
Help for Users in Europe
Help for Users in Taiwan
Help for Users in Singapore
Help for Users in Thailand
Help for Users in Vietnam
Help for Users in Indonesia
Help for Users in Malaysia
Help for Users in India
Help for Users in the Philippines
ET-M16600Series/M15140Series
User's Guide
Search
Solving Problems
Guide to This Manual
Important Instructions
Part Names and Functions
Guide to the Control Panel
Loading Papers
Placing Originals
Printing
Copying
Scanning
Maintaining the Printer
Solving Problems
Adding or Replacing the Computer or Devices
Product Information
Administrator Information
Where to Get Help
Introduction to the Manuals
About This Manual
Marks and Symbols
Notes on Screenshots and Illustrations
Operating System References
Trademarks
Copyright
Safety Instructions
Safety Instructions for Ink
Printer Advisories and Warnings
Advisories and Warnings for Setting Up the Printer
Advisories and Warnings for Using the Printer
Advisories and Warnings for Using the Touchscreen
Advisories and Warnings for Using the Printer with a Wireless Connection
Advisories and Warnings for Transporting or Storing the Printer
Notes on the Administrator Password
Default Value of the Administrator Password
Administrator Password Has Not Been Set
Changing the Administrator Password
Operations that Require You to Enter the Administrator Password
Initializing the Administrator Password
Protecting Your Personal Information
Front
Inside
Rear
Control Panel
Home Screen Configuration
Guide to the Network Icon
Menu Screen Configuration
Entering Characters
Viewing Animations
Paper Handling Precautions
Precautions for Photo Paper
Paper Size and Type Settings
List of Paper Type
Loading Paper
Loading Pre-punched Paper
Loading Long Papers
Originals that are not Supported by the ADF
Detecting the Original Size Automatically
Placing Originals
Printing Documents
Printing from a Computer - Windows
Printing Using Easy Settings
Menu Options for the Printer Driver
Main Tab
More Options Tab
Maintenance Tab
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing a Booklet
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)
Making Posters Using Overlapping Alignment Marks
Printing with a Header and Footer
Printing a Watermark
Printing Password-Protected Files
Printing Multiple Files Together
Adjusting the Print Tone
Printing to Emphasize Thin Lines
Printing Clear Bar Codes
Printing from a Computer - Mac OS
Printing Using Easy Settings
Menu Options for the Printer Driver
Menu Options for Layout
Menu Options for Color Matching
Menu Options for Paper Handling
Menu Options for Cover Page
Menu Options for Print Settings
Menu Options for Two-sided Printing Settings
Adding Printing Presets for Easy Printing
Printing on 2-Sides
Printing Several Pages on One Sheet
Printing to Fit the Paper Size
Printing a Reduced or Enlarged Document at any Magnification
Printing Documents from Smart Devices (iOS)
Printing Documents Using Epson Smart Panel
Printing Documents Using AirPrint
Printing Documents from Smart Devices (Android)
Printing Documents Using Epson Smart Panel
Printing Documents Using Epson Print Enabler
Printing Using Mopria Print Service
Printing on Envelopes
Printing on Envelopes from a Computer (Windows)
Printing on Envelopes from a Computer (Mac OS)
Printing Web Pages
Printing Web Pages from a Computer
Printing Web Pages from Smart Devices
Printing Using a Cloud Service
Registering to Epson Connect Service from the Control Panel
Available Copying Methods
Copying Originals
Copying on 2-Sides
Copying by Enlarging or Reducing
Copying Multiple Originals onto One Sheet
Copying in Page Order
Copying Originals Using Good Quality
Copying ID card
Copying Books
Basic Menu Options for Copying
Advanced Menu Options for Copying
Available Scanning Methods
Scanning Originals to a Network Folder
Destination Menu Options for Scanning to a Network Folder
Scan Menu Options for Scanning to a Folder
Scanning Originals to an Email
Recipient Menu Options for Scanning to an Email
Scan Menu Options for Scanning to an Email
Scanning Originals to a Computer
Scanning Originals to the Cloud
Basic Menu Options for Scanning to the Cloud
Advanced Menu Options for Scanning to the Cloud
Scanning Using WSD
Setting Up a WSD Port
Scanning Originals to a Smart Device
Checking the Status of Consumables
Improving Print, Copy, and Scan Quality
Adjusting the Print Quality
Checking and Cleaning the Print Head
Running Power Cleaning
Preventing nozzle clogging
Aligning the Print Head
Cleaning the Paper Path for Ink Smears
Cleaning the Scanner Glass and Document Mat
Cleaning the ADF
Cleaning the Translucent Film
Cleaning the Printer
Cleaning Spilled ink
Checking the Total Number of Pages Fed Through the Printer
Saving Power
Saving Power (Control Panel)
Installing or Uninstalling Applications Separately
Installing the Applications Separately
Checking if a genuine Epson printer driver is installed - Windows
Checking if a genuine Epson printer driver is installed - Mac OS
Adding the Printer (for Mac OS Only)
Uninstalling Applications
Uninstalling Applications - Windows
Uninstalling Applications - Mac OS
Updating Applications and Firmware
Updating the Printer's Firmware using the Control Panel
Updating Firmware Using Web Config
Updating Firmware without Connecting to the Internet
Transporting and Storing the Printer
Checking Solutions on the Control Panel
Cannot Display a Menu Other than the Copy Menu
The Printer Does Not Work as Expected
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Paper Does Not Feed Properly
No Paper Feeds
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper Out Error Occurs
Original Does Not Feed in the ADF
Cannot Print
Cannot Print from Windows
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Print Even Though a Connection has been Established (Windows)
Suddenly the Printer Cannot Print over a Network Connection
Cannot Print from Mac OS
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Print Even Though a Connection has been Established (Mac OS)
Suddenly the Printer Cannot Print over a Network Connection
Cannot Print from Smart Device
Checking the Connection Status
Cannot connect to a Network
Cannot Print Even Though a Connection has been Established (iOS)
Suddenly the Printer Cannot Print over a Network Connection
Cannot Start Scanning
Cannot Start Scanning from Windows
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Scan Even Though a Connection has been Correctly Established (Windows)
Cannot Start Scanning from Mac OS
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Scan Even Though a Connection has been Correctly Established (Mac OS)
Cannot Start Scanning from Smart Device
Checking the Connection Status
Cannot connect to a Network
Cannot Save Scanned Images to the Shared Folder
Messages are Displayed on the Control Panel
Checking the Point where the Error Occurred
Saving the Scanned Images Takes a Long Time
Cannot Operate the Printer as Expected
Operations are Slow
Printing Is Too Slow
Printing Slows Down Dramatically During Continuous Printing
Scanning Speed Is Slow
LCD Screen Gets Dark
Touch Screen Does Not Respond
Cannot Operate from the Control Panel
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
Forgot Your Password
Copies are Made Unintentionally
A Message is Displayed on the LCD Screen
Paper Gets Jammed
Preventing Paper Jams
It is Time to Refill the Ink
Ink Bottle Handling Precautions
Refilling the Ink Tank
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Printing, Copying, and Scanning Quality is Poor
Print Quality is Poor
Banding Appears in Printouts
Black or Gray Banding Appears at Intervals of Approximately 3.3 cm
Vertical Banding or Misalignment
Striped Patterns Appear
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
The Printed Image Is Inverted
Mosaic-Like Patterns in the Prints
Copy Quality is Poor
Banding Appears in Copies
Black or Gray Banding Appears at Intervals of Approximately 3.3 cm
Vertical Banding or Misalignment
Striped Patterns Appear
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Copied Photos are Sticky
The Position, Size, or Margins of the Copies are Incorrect
Smears, Dots, or Straight Lines Appear in the Copied Image
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
Straight Lines Appear when Scanning from ADF
Offset Appears in the Background of Scanned Images
Cannot Scan the Correct Area on the Scanner Glass
Cannot Solve Problems in the Scanned Image
Cannot Solve Problem
Cannot Solve Printing or Copying Problems
Connecting to a Printer that has been Connected to the Network
Using a Network Printer from a Second Computer
Using a Network Printer from a Smart Device
Re-setting the Network Connection
When Replacing the Wireless Router
Making Settings for Connecting to the Computer
Making Settings for Connecting to the Smart Device
When Changing the Computer
Making Settings for Connecting to the Computer
Changing the Connection Method to the Computer
Changing the Network Connection from Ethernet to Wi-Fi
Changing the Network Connection from Wi-Fi to Ethernet
Changing from USB to a Network Connection
Making Wi-Fi Settings from the Control Panel
Making Wi-Fi Settings by Entering the SSID and Password
Making Wi-Fi Settings by Push Button Setup (WPS)
Making Wi-Fi Settings by PIN Code Setup (WPS)
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
About Wi-Fi Direct
Connecting to an iPhone, iPad or iPod touch using Wi-Fi Direct
Connecting to Android Devices using Wi-Fi Direct
Connecting to Devices other than iOS and Android using Wi-Fi Direct
Disconnecting Wi-Fi Direct (Simple AP) Connection
Changing the Wi-Fi Direct (Simple AP) Settings Such as the SSID
Checking the Network Connection Status
Checking the Network Connection Status from the Control Panel
Checking the Network Connection Status using the Network Icon
Displaying Detailed Network Information on the Control Panel
Printing a Network Connection Report
Messages and Solutions on the Network Connection Report
E-1
E-2, E-3, E-7
E-5
E-6
E-8
E-9
E-10
E-11
E-12
E-13
Message on the Network Environment
Printing a Network Status Sheet
Checking the Network of the Computer (Windows only)
Paper Information
Available Paper and Capacities
Genuine Epson Paper
Commercially Available Paper
Paper for 2-Sided Printing
Genuine Epson Paper
Commercially Available Paper
Unavailable Paper Types
Consumable Products Information
Ink Bottle Code
Maintenance Box Code
Software Information
Software for Printing
Application for Printing from a Computer (Windows Printer Driver)
Application for Printing from a Computer (Mac OS Printer Driver)
Guide to Mac OS Printer Driver
Application for Printing Easily from a Smart Device (Epson iPrint)
Installing Epson iPrint
Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)
Application for Printing Easily from an Android Application (Epson Print Enabler)
Software for Scanning
Application for Scanning from a Computer (Epson ScanSmart)
Software for Package Creation
Application for Creating Driver Packages (EpsonNet SetupManager)
Software for Making Settings or Managing Devices
Application for Configuring Printer Operations (Web Config)
Running Web Config on a Web Browser
Running Web Config on Windows
Running Web Config on Mac OS
Application for Setting up the Device on a Network (EpsonNet Config)
Software for Managing Devices on the Network (Epson Device Admin)
Software for Updating
Application for Updating Software and Firmware (Epson Software Updater)
Settings Menu List
General Settings
Basic Settings
Printer Settings
Network Settings
Web Service Settings
Scan Settings
System Administration
Print Counter
Maintenance
Language
Printer Status/Print
Contacts Manager
User Settings
Product Specifications
Printer Specifications
Printable Area
Printable Area for Single Sheets
Printable Area for Envelopes
Scanner Specifications
ADF Specifications
Using Port for the Printer
Interface Specifications
Network Specifications
Wi-Fi Specifications
Ethernet Specifications
Network Functions and IPv4/IPv6
Security Protocol
Supported Third Party Services
Dimensions
Electrical Specifications
Environmental Specifications
Environmental Specifications for Ink Bottles
Installation Location and Space
System Requirements
Regulatory Information
Standards and Approvals
Standards and Approvals for European Model
ZICTA Type Approval for Users in Zambia
Restrictions on Copying
Connecting the Printer to the Network
Before Making Network Connection
Gathering Information on the Connection Setting
IP Address Assignment
DNS Server and Proxy Server
Connecting to the Network from the Control Panel
Assigning the IP Address
Setting the Proxy Server
Connecting to LAN
Connecting to Ethernet
Connecting to the Wireless LAN (Wi-Fi)
Settings to Use the Printer
Using the Print Functions
Printer Connection Types
Peer to Peer Connection Settings
Server / Client Connection Settings
Print Settings for Peer to Peer Connection
Print Settings for Server / Client Connection
Setting Up the Network Ports
Checking the Port Configuration - Windows
Sharing the Printer (Windows only)
Installing Additional Drivers (Windows only)
Using the Shared Printer – Windows
Basic Settings for Printing
Setting the Paper Source
Setting Errors
Setting Universal Print
Basic
Setting Up AirPrint
Configuring a Mail Server
Mail Server Setting Items
Checking a Mail Server Connection
Mail Server Connection Test References
Setting a Shared Network Folder
Creating the Shared Folder
Before Creating the Shared Folder
Checking the Network Profile
Location Where the Shared Folder is Created and an Example of the Security
Example of Configuration for File Servers
Example of Configuration for a Personal Computer
Adding Group or User Which Permits Access
Using Microsoft Network Sharing
MS Network Setting items
Making Contacts Available
Contacts Configuration Comparison
Registering a Destination to Contacts using Web Config
Destination Setting Items
Registering Destinations as a Group Using Web Config
Backing Up and Importing Contacts
Importing Contacts Using Web Config
Backing up Contacts Using Web Config
Export and Bulk Registration of Contacts Using Tool
Exporting Contacts
Importing Contacts
Preparing to Scan
Scanning using the control panel
Settings of Servers and Folders
Scanning From a Computer
Software to be installed
Confirming that Network Scan is Enabled
Making Basic Operation Settings for the Printer
Setting the Control Panel
Power Saving Settings During Inactivity
Setting the Sound
Synchronizing the Date and Time with Time Server
Setting the Default Value for Scanning and Copying (User Default Settings)
Problems when Making Settings
Hints to Solving Problems
Cannot Access Web Config
Managing the Printer
Introduction of Product Security Features
Administrator Settings
Configuring the Administrator Password
Configuring the Administrator Password from the Control Panel
Configuring the Administrator Password from a Computer
Controlling the Panel Operation
Enabling the Lock Setting
Enabling the Lock Setting from the Control Panel
Enabling the Lock Setting from a Computer
Lock Setting Items for General Settings Menu
Other Lock Setting Items
Operating Display and Function Setting Individually
Items That Can Be Set Individually
Logging on to the Printer as an Administrator
Logging on the Printer Using the Control Panel
Logging on to the Printer from a Computer
Restricting Available Features
Creating the User Account
Editing the User Account
Deleting the User Account
Enabling Access Control
Disabling the External Interface
Monitoring a Remote Printer
Checking Information for a Remote Printer
Receiving Email Notifications When Events Occur
About Email Notifications
Configuring Email Notification
Items for Email Notification
Backing Up the Settings
Export the settings
Import the settings
Advanced Security Settings
Security Settings and Prevention of Danger
Security Feature Settings
Controlling Using Protocols
Controlling protocols
Protocols you can Enable or Disable
Protocol Setting Items
Using a Digital Certificate
About Digital Certification
Configuring a CA-signed Certificate
Obtaining a CA-signed Certificate
CSR Setting Items
Importing a CA-signed Certificate
CA-signed Certificate Importing Setting Items
Deleting a CA-signed Certificate
Updating a Self-signed Certificate
Configuring a CA Certificate
Importing a CA Certificate
Deleting a CA Certificate
SSL/TLS Communication with the Printer
Configuring Basic SSL/TLS Settings
Configuring a Server Certificate for the Printer
Encrypted Communication Using IPsec/IP Filtering
About IPsec/IP Filtering
Configuring Default Policy
Default Policy Setting Items
Configuring Group Policy
Group Policy Setting Items
Combination of Local Address(Printer) and Remote Address(Host) on Group Policy
References of Service Name on Group Policy
Configuration Examples of IPsec/IP Filtering
Configuring a Certificate for IPsec/IP Filtering
Connecting the Printer to an IEEE802.1X Network
Configuring an IEEE802.1X Network
IEEE802.1X Network Setting Items
Configuring a Certificate for IEEE802.1X
Checking IEEE802.1X Network Status
Solving Problems for Advanced Security
Restoring the Security Settings
Disabling the Security Function Using the Control Panel
Problems Using Network Security Features
Forgot a Pre–shared Key
Cannot Communicate with IPsec Communication
Cannot Communicate Suddenly
Cannot Create the Secure IPP Printing Port
Cannot Connect After Configuring IPsec/IP Filtering
Cannot Access the Printer or Scanner after Configuring IEEE802.1X
Problems on Using a Digital Certificate
Cannot Import a CA-signed Certificate
Cannot Update a Self-Signed Certificate
Cannot Create a CSR
Warning Relating to a Digital Certificate Appears
Delete a CA-signed Certificate by Mistake
Technical Support Web Site
Contacting Epson Support
Before Contacting Epson
Help for Users in Europe
Help for Users in Taiwan
Help for Users in Singapore
Help for Users in Thailand
Help for Users in Vietnam
Help for Users in Indonesia
Help for Users in Malaysia
Help for Users in India
Help for Users in the Philippines
>
Solving Problems
>
The Printer Does Not Work as Expected
>
Cannot Operate the Printer as Expected
>
Cannot Operate from the Control Panel
Cannot Operate from the Control Panel
When the user feature restriction is enabled, a user ID and password are required to print.
Solutions
If you do not know the password, contact your printer administrator.
Print Selected Pages
Solving Problems
Checking Solutions on the Control Panel
Cannot Display a Menu Other than the Copy Menu
The Printer Does Not Work as Expected
The Printer Does Not Turn On or Off
Power Does Not Turn On
Power Does Not Turn Off
Power Turns Off Automatically
Paper Does Not Feed Properly
No Paper Feeds
Paper Feeds at a Slant
Several Sheets of Paper are Fed at a Time
Paper Out Error Occurs
Original Does Not Feed in the ADF
Cannot Print
Cannot Print from Windows
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Print Even Though a Connection has been Established (Windows)
Suddenly the Printer Cannot Print over a Network Connection
Cannot Print from Mac OS
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Print Even Though a Connection has been Established (Mac OS)
Suddenly the Printer Cannot Print over a Network Connection
Cannot Print from Smart Device
Checking the Connection Status
Cannot connect to a Network
Cannot Print Even Though a Connection has been Established (iOS)
Suddenly the Printer Cannot Print over a Network Connection
Cannot Start Scanning
Cannot Start Scanning from Windows
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Windows)
Cannot Scan Even Though a Connection has been Correctly Established (Windows)
Cannot Start Scanning from Mac OS
Checking the Connection Status
Cannot connect to a Network
The Printer Cannot Connect by USB (Mac OS)
Cannot Scan Even Though a Connection has been Correctly Established (Mac OS)
Cannot Start Scanning from Smart Device
Checking the Connection Status
Cannot connect to a Network
Cannot Save Scanned Images to the Shared Folder
Messages are Displayed on the Control Panel
Checking the Point where the Error Occurred
Saving the Scanned Images Takes a Long Time
Cannot Operate the Printer as Expected
Operations are Slow
Printing Is Too Slow
Printing Slows Down Dramatically During Continuous Printing
Scanning Speed Is Slow
LCD Screen Gets Dark
Touch Screen Does Not Respond
Cannot Operate from the Control Panel
Operation Sounds Are Loud
The Date and Time Are Incorrect
The Root Certificate Needs to be Updated
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
Forgot Your Password
Copies are Made Unintentionally
A Message is Displayed on the LCD Screen
Paper Gets Jammed
Preventing Paper Jams
It is Time to Refill the Ink
Ink Bottle Handling Precautions
Refilling the Ink Tank
It is Time to Replace the Maintenance Box
Maintenance Box Handling Precautions
Replacing a Maintenance Box
Printing, Copying, and Scanning Quality is Poor
Print Quality is Poor
Banding Appears in Printouts
Black or Gray Banding Appears at Intervals of Approximately 3.3 cm
Vertical Banding or Misalignment
Striped Patterns Appear
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
The Position, Size, or Margins of the Printout Are Incorrect
Printed Characters Are Incorrect or Garbled
The Printed Image Is Inverted
Mosaic-Like Patterns in the Prints
Copy Quality is Poor
Banding Appears in Copies
Black or Gray Banding Appears at Intervals of Approximately 3.3 cm
Vertical Banding or Misalignment
Striped Patterns Appear
Printout Comes Out as a Blank Sheet
Paper Is Smeared or Scuffed
Copied Photos are Sticky
The Position, Size, or Margins of the Copies are Incorrect
Smears, Dots, or Straight Lines Appear in the Copied Image
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
An Image of the Reverse Side of the Original Appears in the Copied Image
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
Straight Lines Appear when Scanning from ADF
Offset Appears in the Background of Scanned Images
Cannot Scan the Correct Area on the Scanner Glass
Cannot Solve Problems in the Scanned Image
Cannot Solve Problem
Cannot Solve Printing or Copying Problems