> Maintaining the Printer > Improving Print, Copy, and Scan Quality > Cleaning the Scanner Glass and Document Mat

Cleaning the Scanner Glass and Document Mat

When the following occurs, clean the scanner glass and document mat.

  • When copies or scanned images are smeared

  • When the copy or scanned area extends to include dust or stains, resulting in the wrong copying or scanning position or small images

Caution:

Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured.

Important:

Never use alcohol or thinner to clean the printer. These chemicals can damage the printer.

  1. Open the document cover.

  2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.

    Important:
    • If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid.

    • Do not press the glass surface too hard.

    • Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.

  3. Clean the surface of the document mat using a soft, clean, and moist cloth moistened with a mild detergent.

  4. Wipe off the document mat with a dry cloth.

    Use the scanner after the document mat has dried.