Checking and Cleaning the Print Head (Control Panel)

  1. Load A4-size plain paper in the printer.

    Loading Paper in the Paper Cassette

  2. Select Maintenance on the home screen.

    To select an item, use the buttons, and then press the OK button.

  3. Select Nozzle Check.

  4. Follow the on-screen instructions to print the nozzle check pattern.

  5. Check the printed pattern to see if the print head nozzles are clogged.

    • A:
      All lines are printed. No further steps are needed.
    • B or close to B
      When some nozzles are clogged, select Yes, and then perform head cleaning.
      You can still perform head cleaning even if you select No. For details, see the related information below.
    • C or close to C
      When most lines are broken or most segments are missing, select No, and then perform power cleaning. For details, see the related information below.
Important:

If print quality has not improved after repeating nozzle check and head cleaning 3 times, wait for at least 6 hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend turning off the printer by using the button. If print quality has still not improved, run Power Cleaning.